- Travelers Insurance Company (Richmond, VA)
- …are looking for a passionate and results-focused leader to join the Enterprise Customer Experience Journey Analytics team. This role is an exciting opportunity to ... build and transform world class customer experiences across Travelers and drive measurable results by...Leverage and/or build data and analytics, to influence business strategy to leadership by translating insights into business value.… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …and manage all help desk activities, ensuring seamless operations and prompt responses to customer reports. You will also be a member of the help desk team, ... role:** * At least 3 years of Momentum experience, demonstrating strong customer service and leadership. * Understanding of and familiarity with Momentum practices… more
- Paychex (Virginia Beach, VA)
- …or Major Market Sales organizations. Responsibilities + Leverage the Go-to-Market Sales Strategy to identify customers' needs and present the Paychex solution to key ... other local marketing programs directed by Sales management. + Analyzing the customer needs and interests, determining which products are appropriate and referring… more
- BD (Becton, Dickinson and Company) (VA)
- …position involves working closely with regional marketing team on promotional strategy development and execution. In addition, this role also requires developing ... professional associations and customers. + Coordinating with the service department on customer requirements and ensuring that they are met. + Ensuring timely… more
- Datavant (Richmond, VA)
- …to auditing functions as assigned. The individual will provide superior customer experience by educating internally and externally on opportunities for improvement ... and analytical skills. + Consistent demonstration of commitment to quality, customer focus, productivity, and process improvement. + Strong communication skills to… more
- Amazon (Arlington, VA)
- …and prioritize opportunities. He/she is analytical, enthusiastic, self-motivated, detail-oriented, customer -focused, and has strong writing skills with the ability ... at the heart of the Prime membership by driving customer obsession. We innovate and design on behalf of...to determine and drive improvements - Experience owning program strategy , end to end delivery, and communicating results to… more
- Verint Systems, Inc. (Richmond, VA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... defined event goals. **What You'll Do** + Develop a comprehensive 12-month strategy for Verint and marketing partnerships, working closely with leaders in marketing… more
- Umbra Lab (Arlington, VA)
- …end-to-end ground architecture solutions. + Ensure alignment between company strategy , mission requirements, and product architecture, informing Umbra's broader ... and Northern Virginia, as well as to partner and customer facilities. + Take on other professional duties as...+ Strong interpersonal ability, able to interact effectively with customer and Umbra staff. + Experience building software to… more
- SAP (Herndon, VA)
- …of US national security and critical infrastructure customers. **This position requires access to customer data; Must be a US citizen.** SAP NS2 does not offer Visa ... interprets current and pending laws and regulations, industry standards and customer and vendor contracts to understand and communicate compliance requirements. +… more
- Capital One (Mclean, VA)
- …One's Experience Design organization is focused on co-creating memorable, meaningful customer and associate experiences that build our brand with humanity and ... your portfolio. You are well connected to and understand the product area's strategy and needs in order to prioritize research activities including primary research,… more