- The Hertz Corporation (Olympia, WA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication,… more
- Cleo (Olympia, WA)
- …Customer Success Manager** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are ... accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a...launch to renewal, to ensure a seamless and optimal customer journey. + Manage a customer base… more
- Mastercard (Seattle, WA)
- …serve as a key conduit for regional market feedback, and generally oversee Customer Success strategy and operations for his segment. This role reports ... and governments realize their greatest potential._ **Title and Summary** Director, Customer Success - Mastercard Identity Overview Mastercard Identity is seeking an… more
- PagerDuty (Olympia, WA)
- … Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief... Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility… more
- Amazon (Seattle, WA)
- …of Amazon's grocery ventures. Key job responsibilities - Own end-to-end product strategy , roadmap, and customer engagement for grocery network expansion and ... expansion products that will be used to drive the strategy and optimization of real estate for instore and...with organizational goals and priorities - Deeply understand the customer need, and translating that into technical requirements that… more
- Amazon (Bellevue, WA)
- …technical solutions and solving complex problems at the intersection of AI/ML and customer experience? The AMXL Product Strategy team is looking for an ... Tech orgs to deliver scalable solutions that transform our customer 's buying experience and our Last Mile operations through...Sr. Product Managers - Tech in the AMXL Product Strategy team to innovate on behalf of the entire… more
- Amazon (Seattle, WA)
- … customer engagement: - Develop and execute customized success plans with customer 's enterprise adoption strategy and business goals for respective service ... Description As Principal, Customer Success Specialist GenAI within the AWS Specialists...learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption.… more
- Datavant (Olympia, WA)
- …Given our SaaS business model and our focus on a "land and expand" strategy , Customer Success is absolutely vital to our long-term profitability. We will ... and life experiences to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment.… more
- Microsoft Corporation (Redmond, WA)
- …partner Healthcare & Life Sciences industry initiatives, and contributes to customer 's strategy discussions; influences the product roadmap, prioritization, and ... thinking among the team and fosters a culture of customer and partner focus. **Partnership Strategy ** +...culture of customer and partner focus. **Partnership Strategy ** + Creates business value propositions based on company,… more
- Amazon (Seattle, WA)
- …and be a proven collaborator across multiple stakeholders including engaging at partner/ customer C-suite levels. Strategy : This individual will work with the ... provide advice on the competitive situation, create an actionable strategy , and lead engagement with the customer ....actionable strategy , and lead engagement with the customer . Structure: You will be able to distill business… more