- Logitech (Austin, TX)
- …for Business (L4B) is a group of passionate technologists dedicated to driving customer success. We work closely with sales teams, customers, and partners to ensure ... outcomes through pilots that scale. You lead the technical strategy on pursuits: translating requirements and budget constraints into...a bridge back to the business by feeding field insights to product, marketing, and channel teams, and packaging… more
- American Airlines (Dallas, TX)
- …digital properties. * Utilize analytics to evaluate experiences, identify gaps, and develop insights into both team member and customer needs and behaviors. * ... and Design plays a key role in the Digital Strategy and Communications team within the Global Engagement Division....and collaborate with stakeholders on projects designed to foster customer loyalty on external platforms. **What you'll do** _As… more
- JPMorgan Chase (Plano, TX)
- …As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep ... with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Lead the development and management… more
- Intuit (Plano, TX)
- …launch of multiple outreaches and recommending winners as well as providing data-driven insights that will improve customer experience. As a senior member of ... **Overview** Come join the Customer Success Data and Analytics team as a...role focuses on scaling and supporting Full Service WIP strategy and outreach. In addition, this role will be… more
- Global Foundries (Austin, TX)
- … customer feedback data derived in the platform to uncover actionable insights and understand customer sentiment to improve experience and create successful ... goals, enables team productivity, and fosters consistency across all internal and customer -facing platforms. As a foundational member of a rapidly maturing marketing… more
- Omnicell (Austin, TX)
- …Omnicell, we're looking for a **Critical Account Manager (CAM)** to join our ** Customer Experience Strategy ** team. In this strategic role, you'll collaborate ... with cross-functional, geographically dispersed teams to resolve our most critical customer escalations and drive systemic improvements across the organization. This… more
- ServiceNow, Inc. (Addison, TX)
- …how the stakeholders consume marketing information. + Develop and deliver unique insights about Customer and Partner through qualitative and quantitative ... to do in this role:** + Drive Marketing Analytics strategy and roadmap for the company. Provide thought leadership...and roadmap for the company. Provide thought leadership in Customer and Partner Analytics. + Design, build and support… more
- Checkmarx (TX)
- …Thinking & Feedback** + An analytical mindset with the ability to identify customer health signals and recommend engagement strategy adjustments. + Experience ... lives. **Requirements** Checkmarx is seeking a highly motivated and experienced Strategic Customer Success Manager (SCSM) to join our team. The SCSM will play… more
- Lumen (Austin, TX)
- …digital interactions provide additional value to the Lumen portfolio. Use data and customer insights to confidently defend design solutions with senior leaders. ... this individual will be responsible for the UI/UX design of all enterprise customer -facing and select employee-facing applications. You will define the UX design … more
- Zurich NA (Austin, TX)
- …that claims are handled in the most efficient, effective way while delivering a customer -centric claims service. In this role you will be responsible for: + Document ... + Work to have a timely resolution to claims by developing case strategy ; developing a case evaluation; escalating issues as appropriate. + Establish timely reserves… more