- NRG Energy, Inc. (TX)
- …of the organization to ensure we understand consumer perception and deliver a customer -centric experience in alignment with business strategy . This role will ... CX & Insights team, as well as marketing, go-to-market, digital, customer care, operations and IT teams. Qualified candidates will have strong research, analysis… more
- Amazon (Dallas, TX)
- …trust research and conduct quantitative and qualitative research studies to generate customer trust perception insights . Leveraging our research findings, we ... about conducting research that will impact strategic decisions for improving Amazon customer experiences? The Customer Trust Perception team works to ensure… more
- Amazon (Dallas, TX)
- …on Amazon. We conduct quantitative and qualitative research studies to generate customer trust perception insights . Leveraging our research findings, we partner ... about conducting research that will impact strategic decisions for improving Amazon customer experiences? The Customer Trust Perception team works to ensure… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own… more
- Merck (Austin, TX)
- …and identify customer needs, supporting pull-through activities relative to the customer strategy , keeping with our Company's values and standards as ... + For select customer accounts/HCPs, coordinates with customer team to develop customer strategy...to ask strategic, insightful questions to obtain information on customer healthcare needs. Uses the insights to… more
- Amazon (Austin, TX)
- …and manage expectations with Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data to contribute to the ... to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead a team… more
- Amazon (Austin, TX)
- …that demonstrate the value of Amazon Q Business implementations Market Intelligence and Customer Insights * Conduct customer interviews and market research ... improve overall customer experience * Influence product roadmaps based on insights from customer implementations and market needs * Foster collaboration… more
- American Airlines (Dallas, TX)
- …travel easier and more intuitive. This role empowers you to lead customer -centric product outcomes through data-driven insights , stakeholder collaboration, and ... toward objectives + Develops and shares product knowledge through market insights , customer /user feedback, competitive analysis, industry trends and technology… more
- Honeywell (Houston, TX)
- …customer engagement, loyalty, and revenue growth. Your ability to analyze customer insights , develop personalized marketing strategies, and work with ... customer data to identify content opportunities and provide insights for improvement + Manage the customer ...+ 5+ years of experience with effective communication of strategy to customers, content development, and project management +… more
- Advatix, Inc. (Dallas, TX)
- …between client needs and service offerings. + Act as the voice of the customer , providing insights to leadership for refining and evolving our services and ... Vice President, Customer Growth Role Description Position Title: Vice President,...Growth is responsible for spearheading revenue growth across our Strategy & Operations Consulting and broader solutions portfolio, which… more