- Qualtrics (Reston, VA)
- …**Strategic Influence:** You'll have the chance to influence the company's overall security strategy , translating your insights into actions that make a real ... challenges. The impact of your role is broad-you'll help protect sensitive customer data, uphold the company's reputation, and ensure ongoing secure service delivery… more
- Guardian Life (Richmond, VA)
- …implement data science capabilities that foster growth, competitive advantage, and customer satisfaction. **Key Responsibilities Include:** Leadership & Strategy ... Data & AI team spearheads a culture of data insights across Guardian, facilitating the successful realization of our...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- Pearson (Richmond, VA)
- …applications + Partner with the Director of Product Management to refine a strategy for owned applications rooted in customer research, performance analysis, ... Portfolio, Content Production, Customer Success, and Marketing to ensure the product strategy is continually informed by their needs as well as Customer … more
- Coinbase (Richmond, VA)
- …and fully supported. The CX Analytics team is responsible for delivering data-driven insights that power our global Consumer and Compliance CX functions. As Director ... CX Analytics, you will lead the end-to-end CX Analytics strategy , overseeing a team of CX Analytics Engineers while...our analytics approach to drive clarity, efficiency, and actionable insights across CX. *What you'll be doing (ie. job… more
- Cengage Group (Virginia Beach, VA)
- …+ Conduct competitive and market research (including bilingual research) to advise strategy and localization needs. + Draft and support Product Strategy ... launches and enablement materials. + Provide roadmap visibility and catalog insights to support academic partner conversations. + Collaborate with marketing and… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …and provide strategic recommendations based on competitive intelligence and customer insights . + **Cross-Functional Collaboration:** Work closely with ... will focus on market assessment, competitive analysis, and early brand strategy development, working closely with R&D, business development, and commercial teams… more
- Lumen (Richmond, VA)
- …Lumen's point of view and narrative for the industry, industry priority pillars, customer scenarios and industry solutions. The strategy output will be scaled ... is at the forefront of industry and AI transformations. We provide industry insights , provide thought leadership to customers, and inspire solutions that empower our… more
- Acxiom (Richmond, VA)
- …and part architect. They operate in close partnership with our sales, solutions strategy , and product teams to translate client business goals into a scalable ... technical expertise and designs modern, cloud-native data solutions-including unified customer profiles, identity-resolution workflows, and mar-tech integrations-aligned to best-practice… more
- Deloitte (Mclean, VA)
- …strategies, driving workforce transformations, managing M&A transactions, enhancing digital customer service capabilities, optimizing global supply chain models, and ... and entrepreneurial in spirit - excited at the prospect of shaping strategy and transformations to position organizations to grow and operate more effectively… more
- Acxiom (Richmond, VA)
- … customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven ... The Manager, Customer Experience & Experimentation plays a critical role...identify pain points and moments of friction. Use these insights to recommend and experience enhancements and develop personalization… more