- Merck (Richmond, VA)
- …and identify customer needs, supporting pull-through activities relative to the customer strategy , keeping with our Company's values and standards as ... + For select customer accounts/HCPs, coordinate with customer team to develop customer strategy...+ Ask strategic, insightful questions to obtain information on customer healthcare needs. Use insights to position… more
- Amazon (Arlington, VA)
- …and manage expectations with Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data to contribute to the ... to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead a team… more
- Fannie Mae (Reston, VA)
- …* * Chief Data Office: * Responsible for creating a business-focused data strategy , driving strategic insights , customer -centric innovation, and measurable ... tools, driving efficiency with our data, and governing data usage. * * Chief Strategy and Transformation Office: * Leads the implementation of the COO strategy … more
- UKG (Richmond, VA)
- …records in corporate CRM (Salesforce.com) to keep track of renewals and provide insights into customer behavior and needs * Ultimately, the representative's ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...encompass long-term needs and incorporate anticipated changes in organizational strategy * Ensure their customers' success by coordinating internal… more
- CoStar Realty Information, Inc. (Richmond, VA)
- Senior Customer Success Manager, Matterport Job Description **CoStar Group (NASDAQ: CSGP)** is a leading global provider of commercial and residential real estate ... to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been… more
- ServiceNow, Inc. (Vienna, VA)
- …pursue our purpose to make the world work better for everyone. The Customer Success Executive is accountable for the strategic leadership and execution of post-sales ... Do in This Role: + Drive Post-Sales Success: Own and lead the customer 's post-sales transformation, aligning ServiceNow's offerings to customer goals, and… more
- Capital One (Richmond, VA)
- …efficiently evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to ... Us: + Impactful Role: Play a critical role in shaping our customer trust strategy , directly influencing business growth and sales success by building trust and… more
- PNC (Vienna, VA)
- …is to operate a personalized, omni-channel, and real-time marketing engine across the customer lifecycle, enabling acquisition at low cost, and driving growth in ... customer lifetime value. We are seeking a highly motivated...value propositions and target segments leveraging competitive intelligence and insights to drive growth strategies. Contributes to thought leadership… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Customer Success Partner** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax ... interesting and strategic work. CGI is Seeking an experienced Customer Success Partner to join our team. Advantage ...expect from us:** **Together, as owners, let's turn meaningful insights into action.** Life at CGI is rooted in… more
- Amazon (Arlington, VA)
- … customer engagement: - Develop and execute customized success plans with customer 's enterprise adoption strategy and business goals for respective service ... learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption....program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market… more
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