- Fannie Mae (Reston, VA)
- …* * Chief Data Office: * Responsible for creating a business-focused data strategy , driving strategic insights , customer -centric innovation, and measurable ... our data, and governing data usage. * * Chief Strategy and Transformation Office: * Leads the implementation of...Transformation Office: * Leads the implementation of the COO strategy and supports the execution of our corporate priorities… more
- Sallie Mae (Sterling, VA)
- … insights , enabling personalized experiences, targeted campaigns, and optimized customer journeys that drive engagement and conversion. + **Enterprise Data ... insights to drive key decisions around product development, customer retention, and business performance. + **Cross-functional Leadership and Stakeholder… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …gleaned from customer complaints and issues. - Collaborate with Marketing Insights department to evaluate customer research market conditions and competitor ... Title: CUSTOMER EXPERIENCE REPRESENTATIVE Location: United States-Virginia-Virginia Beach Job...Focus Markets and carries out the company's Social Media strategy as it pertains complies with NEXCOM s initiatives… more
- Datavant (Richmond, VA)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer success is ... can drive success for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, customer satisfaction, renewals,… more
- Microsoft Corporation (Arlington, VA)
- …Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team. ** Customer Solution Lifecycle Management** + Serve as a ... entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet...products or products misuse across customers. Develop and share insights and best practices with customers. + Recommend and… more
- Autodesk (Reston, VA)
- **Job Requisition ID #** 25WD92036 **Position Overview** The Customer Success Manager (CSM) plays a pivotal role in driving the success of our existing Business Plan ... "Onboard," "Use," and "Extend" stages - also known as Post-Sales - of our customer lifecycle with Autodesk solutions. In this role, you will manage your own… more
- Corcentric (VA)
- … customer -centric culture aligned with company goals. + Own the strategy and execution of customer lifecycle activities across onboarding, adoption, ... As a Director, Customer Success at Corcentric, you will join a...roadmap, services development, and support improvements based on field insights . + Identify and champion opportunities to expand the… more
- Acxiom (Richmond, VA)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement within ... consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer success methodologies… more
- Deloitte (Richmond, VA)
- … insights with product teams to inform design improvements + Use research insights to inform product strategy and uncover new opportunities based on user ... 6 years of conducting comprehensive research across multiple methodologies, driving actionable insights that shape product development and customer success +… more
- Acxiom (Richmond, VA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum value ... success frameworks and measurement capabilities that align with overall business strategy + Understand the client's business objectives and proactively manage client… more