- Amazon (New York, NY)
- Description Our Amazon Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the growth and development of some of the ... and optimize growth levers such as selection expansion, merchandising strategy , brand positioning, and catalog quality. If you are... Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data… more
- LinkedIn (New York, NY)
- …Marketing, Ecosystem Marketing, and our Global Business Organization including Sales, Brand Strategy , and Customer Insights . Your leadership will be ... of Senior Marketing Manager II, NAMER Customer Marketing. This person will lead our regional Account-Based Marketing (ABM) strategy and be an integral member… more
- RELX INC (New York, NY)
- Senior Research Executive - Customer and Market Insights Strategy - Contract Are you an enthusiastic and ambitious Senior Research Executive? Would you like ... to join our high-performing Customer and Market Insights team? About our...About the Role As Senior Research Executive, you will lead the day-to-day management of global tracking studies and… more
- The Hertz Corporation (Albany, NY)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... We're looking for a strategic and operational powerhouse to lead our North American contact center operations and continue...Whether your background is in contact center operations, loyalty strategy , customer segmentation, or CX design, you… more
- Amazon (New York, NY)
- …Present compelling value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account plans, ... Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the...by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role,… more
- Merck (Albany, NY)
- …and identify customer needs, supporting pull-through activities relative to the customer strategy , keeping with our Company's values and standards as ... + For select customer accounts/HCPs, coordinates with customer team to develop customer strategy...to ask strategic, insightful questions to obtain information on customer healthcare needs. Uses the insights to… more
- Amazon (New York, NY)
- …Manager, Customer Success Management on the Household Essentials team, you will lead a team of Customer Success Managers responsible for influencing growth ... and manage expectations with Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data to contribute to the… more
- Amazon (New York, NY)
- …that demonstrate the value of Amazon Q Business implementations Market Intelligence and Customer Insights * Conduct customer interviews and market research ... improve overall customer experience * Influence product roadmaps based on insights from customer implementations and market needs * Foster collaboration… more
- Capgemini (New York, NY)
- …pivotal role in helping clients transform and optimize their operations by leveraging insights from customer , commercial, and operational data. You will advise ... value. **Responsibilities:** + **Client Advisory & Solution Design** + Lead the definition and development of customer ...or a related STEM field. + **Proven experience in customer analytics, commercial insights , or operational data… more
- LinkedIn (New York, NY)
- …team as Manager, Customer Success & Services Enablement. This person will lead a high-performing team of Enablement Leads who support our post-sales Customer ... Managers and Professional Services professionals. + Define and execute an enablement strategy aligned to the post-sales customer journey-from onboarding and… more