- Amazon (Houston, TX)
- Description About The Role We are seeking a Sr Customer Solutions Manager (CSM) to join our Global Energy Industries team to work with one or more of the largest ... for establishing an executable plan to realize the vision and strategy created by the Customer Account team. CSMs also help customers optimize and co-develop… more
- Amazon (Austin, TX)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team, you will ... and optimize growth levers such as selection expansion, merchandising strategy , brand positioning, and catalog quality. The Household Goods...A day in the life * Participate in an Customer Success Manager interview loop and debrief… more
- Textron (Fort Worth, TX)
- …Service Facilities \(CSF\) Network Manager , Americas** Reports to the Sr\. Manager Customer Experience, US/Latin America and Global Network\. This individual ... ** Customer Service Facilities \(CSF\) Network Manager ,...role\.** **What you'll be doing as the CSF Network Manager , Americas:** ** Strategy Contribution:** Presents the vision… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for...using a strategic and consultative approach. * Lead business strategy development and design long term account plans, collaborating… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...using a strategic and consultative approach. * Lead business strategy development and design long term account plans, collaborating… more
- AbbVie (Houston, TX)
- …as a Grade 18 or 19; candidate experience will determine grade. Purpose: The Customer Development Manager (CDM) is a key member of brand strategic marketing. ... with help to ensure/monitor execution is consistent with regional/national strategy . Responsibilities: Thought Leader Engagement and Development + Interact with… more
- Amazon (Dallas, TX)
- …thoughtful performance management of a team * Develop and shape the overall deal strategy and structure to meet customer business outcome and goals * Contribute ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team. This is a unique opportunity...leaders, each responsible for driving high growth, high impact strategy in their respective domain * Proactively engage in… more
- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center ... contacts and escalations, delivering insights to leadership to inform decision-making and strategy . + Identify trends in service quality, customer satisfaction,… more
- Brink's (Coppell, TX)
- …and we provide equal opportunity to participate and grow. Job Description The Customer Experience Project Manager is a strategic facilitator and coordinator of ... Six Sigma, or Agile certification. . Experience in financial services, logistics, or customer care environments. . Background in CX strategy , VOC programs, or… more
- Omnicell (Dallas, TX)
- ** Customer Success Manager ** The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with their ... senior level executives at assigned accounts to identify opportunities, develop alliances and ensure customer needs are met. + Act as both the internal and external … more