- SAP (Houston, TX)
- …designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide them through ... their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within… more
- Amazon (Austin, TX)
- Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative and Agentic AI professional services team. This strategic role will ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
- Datavant (Austin, TX)
- …Given our SaaS business model and our focus on a "land and expand" strategy , Customer Success is absolutely vital to our long-term profitability. We will ... and life experiences to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment.… more
- Acxiom (Austin, TX)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... success frameworks and measurement capabilities that align with overall business strategy + Understand the client's business objectives and proactively manage client… more
- Amazon (Austin, TX)
- Description We're Amazon's Customer Engagement Technology Team, and our mission is to design Earth's best customer service, where every interaction is intuitive, ... the world. In this role, you will drive UX strategy across multiple user experiences, creating roadmaps and determining...- Leads with deep empathy for our customers, our customer service associates, and team members. - Ensures creative… more
- Hilton (Addison, TX)
- …analytics product, and communicate timelines, opportunities, and challenges\. Lead the strategy for Hilton's Customer Data Analytics products, aligning with ... Lead the requirements gathering process with business teams, in collaboration with customer analytics and data teams, to support data transformation efforts\. Lead… more
- Amazon (Austin, TX)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful candidate… more
- Amazon (Austin, TX)
- Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self-service support ... execution of programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects. The Shipping & Delivery Support… more
- Teleperformance USA (El Paso, TX)
- …limit!** **Your Responsibilities** **As the** **Verizon OB Sales Assistant Call Center Manager ** **, you will be responsible for developing and implementing a robust ... sales strategy to drive team performance and meet key business...key business objectives. Your primary responsibilities include:** + **Sales Strategy and Performance Management:** **Develop and implement sales strategies,… more
- Chobani (Plano, TX)
- Summary Chobani's Customer Finance team bridges Sales and Finance, partnering with our field sales team to drive excellence in specific customer business units ... month out Identify sources of forecast variance and any process or strategy changes needed to eliminate Proactively identify and quantify "risks and opportunities"… more