- Oracle (Tallahassee, FL)
- …team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services, and Customer Success to deliver AI-driven solutions that transform ... for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX...and launch plans for AI Agent solutions. + Define success metrics and analytics to monitor AI Agent adoption,… more
- Kyndryl (Tallahassee, FL)
- …and professional development. You are customer -focused - someone who prioritises customer success in their work. And finally, you're open and borderless ... role, you will be the driving force behind the success in our Core and Strategic accounts, where you...and compelling propositions tailored to meet market demands and customer requirements. Collaboration will be key as you work… more
- Fotona (Boca Raton, FL)
- …also supporting new- customer onboarding and post-installation needs to maximize customer success and satisfaction. If you thrive in hands-on environments, ... workshops, open houses, and other education/marketing events 4. Post-Installation Support & Customer Success + Serve as a primary point of contact for new … more
- Oracle (Tallahassee, FL)
- **Job Description** As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer ... that prioritizes teamwork and mutual success . Join us in Oracle Customer Success Services and elevate your career with a company that values innovation,… more
- Oracle (Tallahassee, FL)
- …and ensure lessons learned inform improvements + Drive measurable outcomes for both customer success and business impact Disclaimer: **Certain US customer ... American enterprise customers + **Manages:** Regional Field CISOs and security advisors ** Success Metrics** + ** Customer CISO sentiment and trust** (measured… more
- Cornerstone onDemand (Jacksonville, FL)
- …customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success . **In this role you will ** + ... **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing...Set clear goals, monitor performance, and ensure high-quality, timely customer interactions. + **Operational Excellence:** Take ownership of support… more
- Percepta (Melbourne, FL)
- …resources, Part & Tech SMEs for case progression + Critically important to agent success and customer satisfaction is keeping our promise. Agents must follow up ... first-class service across each market we support. As a ** Customer Experience Specialist (CXS) on-site in Melbourne, FL** ,...you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being… more
- PNC (Naples, FL)
- …closely with Sales, Support, and Onboarding Leadership to ensure handoff consistency and customer success . * Maintain a high level of product expertise on ... success . Qualifications: * Experience in software onboarding, technical support, customer success , or restaurant/retail POS implementation preferred. * Strong… more
- Entrust (Sunrise, FL)
- …Alignment + Serve as the product liaison to strategic alliances, sales, engineering, customer success , and marketing teams on all partner-related matters. + ... It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future. **Position Overview:**...for our global channel partners and to drive material customer acquisition and revenue growth. In addition to driving… more
- Teradata (Tallahassee, FL)
- … value at scale. + **Go-to-Market (GTM):** Work with sales, marketing, and customer success to align product vision with commercial execution and market ... across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You… more