- Verint Systems, Inc. (Albany, NY)
- …stakeholders driving adoption and identify expansion opportunities in close collaboration with Customer Success . + Maintain an in-depth knowledge of machine ... At Verint, we believe customer engagement is the core of every global...global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering… more
- Broadridge Financial Solutions (Albany, NY)
- …demos, solution walkthroughs, UAT planning/execution, training, and handoffs to Support and Customer Success with complete runbooks and documentation. + Optimize ... Rights " poster. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's… more
- Kohler Co. (New York, NY)
- …other members of the Kohler Ventures Commercial team. Collaborates closely with Customer Success , Product **Skills/Requirements** + Bachelor's degree from a top ... subscription revenue, user growth goals, and implementing strategies to maximize customer acquisition and retention.This role will be pivotal in understanding our… more
- Danaher Corporation (Albany, NY)
- …Marketing, and Client Services, you will ensure seamless execution and sustained customer success . This role demands strong business insight, financial acumen, ... As the Senior Key Account Manager (KAM), you will lead strategic customer relationships across a defined portfolio, driving long-term growth and delivering value… more
- DoorDash (New York, NY)
- …strong relationships with Revenue leadership. We work cross-functionally with Sales, Customer Success , Marketing, Product, Engineering, Finance, and Strategy & ... all lead sources. + Own all systems and tools related to sales & Customer Success with SFDC as the central hub. Evaluate, improve, and implement all tools and… more
- Datavant (Albany, NY)
- …forecast, and manage client-facing coding projects. You will work directly with Customer Success Managers to ensure successful implementation, coding, and result ... with project requirements, deadlines, and schedules. **You will:** + Partner with Customer Success Managers to ensure successful implementation, coding, and… more
- Persado (New York, NY)
- …that align with prospect goals + Hand off newly closed accounts to the Customer Success & Operations teams for onboarding and retention post-sale + Focus ... deal cycles with C-level engagement and multi-stakeholder coordination + Proven success in generating new logos independently through outbound efforts and strategic… more
- JPMorgan Chase (New York, NY)
- …skills:** + Relevant certifications in client management or engagement, such as Certified Customer Success Manager (CCSM), are advantageous but not mandatory. + ... and up-to-date reporting of new client data through our Customer Relationship Management (CRM) platform, ensuring that insights are...to our global workforce are directly linked to our success . We are an equal opportunity employer and place… more
- Justworks (New York, NY)
- …ensure every revenue-generating team member - across Sales Development, Sales, Partnerships, Onboarding, Customer Support, and Customer Success - is equipped ... measurable revenue outcomes - all while preserving the white-glove customer experience that defines our brand. We are replacing...reach out to us at ###@justworks.com. Your comfort and success matter to us, and we're here to ensure… more
- Celestica (New York, NY)
- …with external customers and internal partners (Sales, Operations, etc.) to drive customer success while also meeting the financial and strategic goals ... to meet or exceed programs objectives (Cost, Quality, Schedule, Customer Specific Needs, etc.). You will oversight for all...'s technical teams at the same time ensuring the success of the Design and Engineering Services Team! *… more