- Amazon (New York, NY)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in...here: The Sprinklr Way. **Job Description** As a **Technical Success Manager (TSM) - Core** you will be a… more
- Amazon (New York, NY)
- …Specialists & Partners (ASP) org, you will be responsible for scaling AWS's customer success methodologies across our partner ecosystem to drive measurable ... enablement with hands-on execution to establish partners as extensions of AWS's customer success organization. Key job responsibilities Strategy and approach: -… more
- Norstella (Albany, NY)
- …organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and ... Senior Client Success Manager Company: Citeline Location: Remote, United States...Customer Experience remains high. + Contribute your Client Success expertise to cross-functional initiatives and cover other areas… more
- Qualtrics (New York, NY)
- …worth doing. **Analyst, Technical Success Manager** **Why We Have This Role** The Customer Success Team is at the heart of Qualtrics. From the initial ... expertise to build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity that directly contributes to… more
- Resideo (Melville, NY)
- …sales data to identify trends, opportunities, and areas for improvement 3. ** Customer Success & Retention** 1. Cultivate strong relationships with existing ... We are seeking a proactive and detail-oriented Partner Success Specialist to serve as a key liaison...our Partner Account and will be critical in driving customer satisfaction, operational efficiency, and sales growth by managing… more
- Meta (New York, NY)
- …**Minimum Qualifications:** Minimum Qualifications: 7. 5+ years of experience in client management, customer success , customer support, or a related field ... and partner-focused professional to join Global Scaled Partnerships as a Partner Success Manager. In this role, you will collaborate with Strategic Partner Managers,… more
- DXC Technology (Albany, NY)
- …or equivalent combination of education and experience + 5-7 years of experience in Customer Success , Account Management, or a technical customer -facing role. ... Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we **Location:** Remote with travel to… more
- Cisco (New York, NY)
- …Cisco solutions in their network. You'll be a key part of Cisco CX's adoption and customer success efforts as we seek to deliver the best possible customer ... advisor and drive the successful adoption of Cisco products and technologies. Customer Success and Adoption - Advocate for current and emerging routing and… more
- Google (New York, NY)
- …portfolio or working against assigned customer goals (eg, business growth, customer success metrics, outreach goals, etc.). + Ability to think strategically. ... are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and… more