- Lumen (Richmond, VA)
- …Architect role will work in partnership with our Sales, Solution Engineering & Customer Success Executives, leading innovative conversations that help shape the ... solution resolves underlying client issues. Provides guidance and alternatives to customer 's requirements. May interpret customer requirements based on limited… more
- Oracle (Richmond, VA)
- …and elevate them to Senior Management. **Collaborate Cross Functionally and Enhance How Customer Success is Defined** : Create and contribute to an environment ... to learn technical software and customer business models **Has Flexibility:** Customer Success is an evolving target and the ability to flex process and… more
- Datavant (Richmond, VA)
- …**Voice of Customer & Insight Alignment** + **Develop Voice of Customer Programs:** Partner with Customer Success , Sales, and Marketing ... organization builds and communications products that are informed by customer insight, executed efficiently, and understood by the market....we're building, why it matters, and how we measure success . This is a hands-on role for someone who… more
- Microsoft Corporation (Reston, VA)
- …CE&S is responsible for all-up services across the company, including consulting, customer success , and support across Microsoft's portfolio of solutions and ... community. With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers… more
- Oracle (Richmond, VA)
- …The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate ... adoption of newly launched services, and drive customer and revenue growth with clear, executive-ready communications and recommendations. **Strategy and Insight** +… more
- Confluent (Richmond, VA)
- …will lead defining account strategy, orchestrating team alignment, and engaging in Sales and Customer Success pursuits, while setting clear goals for the team to ... implement strategies for the Solutions Engineering team to achieve sales and customer success targets, with a focus on consumption goals. + Provide mentorship… more
- Govini (Arlington, VA)
- …Engagement Directors roll up their sleeves with our Implementation Teams to ensure customer success . They provide career guidance and coaching to those who ... solutions and ensure smooth execution. Engagement Directors are passionate about our customer 's success and ensure excellence in delivery and platform adoption.… more
- Oracle (Richmond, VA)
- **Job Description** Oracle Customer Success Services (CSS) is an organization of 10,000+ employees that supports over 6,000 companies around the world. We are ... of their investment in Oracle technology. As a member of the Customer Success Services organization, our focus is to deliver post-sales support and solutions… more
- Amazon (Arlington, VA)
- …passionate about cloud computing, and believe that world class support is critical to customer success . Every day will bring new and exciting challenges on the ... excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative....better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Amazon (Sterling, VA)
- …closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer ... applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected… more