- Amazon (Herndon, VA)
- …passionate about cloud computing, and believe that world class support is critical to customer success . Every day will bring new and exciting challenges on the ... - Apply advanced troubleshooting techniques to provide unique solutions to common customer problems and scenarios - Work on critical, highly simulated complex … more
- Trellix (Richmond, VA)
- …The consultant also communicates, coordinates, and facilitates problem resolution and other customer issues with Trellix Customer Success Managers, Technical ... and meaningful work. Trellix is supporting a critical US Public Sector customer in the planning, deployment, migration, operation, and sustainment of key endpoint… more
- Coinbase (Richmond, VA)
- …The CX Programs team leads strategy, planning, and execution for the Global Customer Success & Trust (GCST) organization, working at the intersection of ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to...a mission to provide the most trusted and value-added customer support in crypto. We eliminate pain points, empower… more
- Sprinklr (VA)
- …capability. + Very strong drive, dedication, and work ethic with a strong focus on customer success . + Ability to thrive in a fast-paced environment with a ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- Verint Systems, Inc. (Richmond, VA)
- …that is aligned to customer 's use case order to drive license revenue and customer success . Partner with customers to help consult and define their Voice of ... At Verint, we believe customer engagement is the core of every global...a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will… more
- Oracle (Richmond, VA)
- …Human Capital Management HCM is a fast-paced, collaborative environment focused on creating customer success . We offer the most comprehensive, cloud based HCM ... that stand in the way of their growth and success ! As a consistent Leader and Visionary in the...C-level executives, qualifying prospects, solving problems and generating positive customer outcomes. At Oracle, we don't just value differences-we… more
- Amazon (Arlington, VA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... high-performing teams, drive organizational transformation, and lead cross-functional initiatives. Success in this role requires strong business acumen, strategic… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …well as managing existing customer relationships. The ideal candidate possesses a customer - success mindset with a strong work ethic & moral compass to match. ... to support a portfolio of existing client accounts to nurture long-term growth/ success + Manage client expectations around the fulfillment and results of advertising… more
- Amazon (Herndon, VA)
- …customer space, and believe that world class service is critical to customer success . You'll hone your skills in distributed systems troubleshooting, ... day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the...rapid growth. You will be able to measure your success by its visible impact on the efficiency and… more
- Amazon (Arlington, VA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... to own the messaging strategy focused on the executive customer with emphasis on cloud computing, AI, and the...and marketing teams to ensure message alignment * Define success metrics and measure message effectiveness across channels A… more