- Palo Alto Networks (VA)
- …the way that Fortune 500s view, measure, and invest in Internet safety. Technical Customer Success is the core of post-sales' Xpanse subject matter expertise. We ... helping them stay safe from malicious actors on the Internet. As a Customer Success Architect, you will think critically about customer problems and ask… more
- ISC2 (Richmond, VA)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Confluent (Richmond, VA)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and...teams to drive technical success + Identify customer technical objections and develop strategies to address those… more
- SHI (Richmond, VA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as top customer … more
- General Dynamics Information Technology (Falls Church, VA)
- …continuously drive an industry-leading standard of excellence in user experience and customer success , meticulously harnessing the power of cutting-edge data, ... changes that positively affect customer outcomes. + Experience improving customer success for high tech platforms involving data analytics, AI/ML or decision… more
- Lumen (Richmond, VA)
- …Role** The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer ... collaborating across multiple internal teams including Sales, Finance, Legal, and Customer Success . **Work Location** This is a remote opportunity open to… more
- ServiceNow, Inc. (Vienna, VA)
- …work better for everyone. **What you get to do in this role:** The role of the Customer Success Advocate is to act as an advocate for our customers. You will ... Success Plays in the Success Platform + Promote ServiceNow customer success stories and processes + Ensure that customers obtain the maximum value from… more
- S&P Global (Charlottesville, VA)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... You will also build skills that support multiple career paths within Customer Success , Relationship Management, Sales, or Product. The environment encourages… more
- Cardinal Health (Richmond, VA)
- Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies manages the enterprise's portfolio of commercial technologies ... leaders, develops back-end solutions and capabilities, and improves the front-end experience. Customer Success analyzes customer experiences on the company's… more
- Wolters Kluwer (Richmond, VA)
- **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales ... providing strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption. Responsibilities: + Provide advice… more