- ISC2 (Springfield, IL)
- …all of our successes. Learn more. **Position Summary** The Manager, Customer Success & Account Management leads the team responsible for ensuring ... or related field required; Masters degree or MBA preferred + 8+ years in Customer Success , Account Management , Training Delivery, or Operations, with 5+… more
- ISC2 (Springfield, IL)
- …degree in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management , Training Delivery Coordination, or ... all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is...accounts. You will ensure seamless delivery of services, proactive account management , and measurable customer … more
- NTT America, Inc. (Springfield, IL)
- …required; advanced degree (MBA or equivalent) preferred. **Experience:** + 10+ years of customer success , account management , or related experience ... delivery optimization, and contributing to revenue growth through strategic account management . The Principal CSM manages the...plans. + Expertise in ITIL and/or Agile frameworks, project management methodologies, and customer success … more
- Wolters Kluwer (Chicago, IL)
- …or equivalent recommended. **Experience:** + 3+ years of experience in Saas- or CaaS-based customer success , account management , or related roles, with ... the office (see posting for locations) **OVERVIEW** The Senior Customer Success Specialist is a key contributor...on the analysis of multiple sources of information + ** Account Management Systems:** Sr. CSS should be… more
- Acxiom (Springfield, IL)
- …templates and tools **QUALIFICATIONS** **Required** + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... The Consultant - Customer Success Manager (Adobe Practice) performs... Success Manager (Adobe Practice) performs client relationship management , value measurement execution, and stakeholder engagement within consulting… more
- MongoDB (Chicago, IL)
- …field; Master's degree preferred with 1-2 years of management experience, preferably in a customer success or account management capacity + 12+ years ... the direct leadership of the other Customer Success team members (CSMs) aligned to the account...Management + Cultivate and maintain trusted relationships with customer stakeholders, including executives and technical leads + Effectively… more
- Acxiom (Springfield, IL)
- …measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... The Consultant - Solution Customer Success Manager for Adobe Workfront...and best practices. **DUTIES AND RESPONSIBILITIES** **Client Relationship & Success Management ** + Develop and execute comprehensive… more
- Cancer IQ (Chicago, IL)
- …Healthcare Management , Genetics, or a related field. . 3-5 years of experience in Customer Success , Account Management , or a related role, preferably ... risk management . . Provide regular reports on customer health, satisfaction, and success metrics to...succeed and grow. Prior experience as a CSM or Account Manager in the healthcare space is strongly preferred,… more
- MongoDB (Chicago, IL)
- …or Toronto office. **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management , Client Services or other ... MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion...for MongoDB end users by leveraging your technical and account management skills as well as acting… more
- Wilson Language Training (Springfield, IL)
- …others and seeing your customers and team succeed + 10+ years of experience in Customer Success , Account Management , or related roles, preferably in ... Senior Customer Success Manager **Department:** Customer...a true consultant to support overcoming challenges. + Monitor account health, usage trends, and key metrics to identify… more