- SAP (New York, NY)
- …Global Finance & Quote-to-Cash Consumption Office to serve as a central accelerator for customer success the organization. This office will drive alignment with ... Customer Success Manager (CSM) roles by empowering...Customer Success Manager (CSM) roles by empowering them with training,...in Finance & Quote-to-Cash to serve as a trusted advisor to customers. + Engage with customers 1:1 to… more
- Amazon (New York, NY)
- …the AWS customer account team. - Identifying and building trusted advisor relationships with key influencers and decision-makers, specifically CxOs, at the ... with a successful track record, ability to navigate across AWS and the customer in a trusted advisor /consultative approach, and establishing credibility quickly… more
- Verint Systems, Inc. (Albany, NY)
- …stakeholders driving adoption and identify expansion opportunities in close collaboration with Customer Success . + Maintain an in-depth knowledge of machine ... At Verint, we believe customer engagement is the core of every global...a significant ROI, the Platform Consultant operates as trusted advisor to the customers' C-suites. The Platform Consultant works… more
- Amazon (New York, NY)
- …specific needs of each customer , translating technical concepts into business value. Your success as a PCA will be linked to impacting the signing of SOWs, and ... pre-sales process, providing technical expertise and guidance throughout the customer 's cloud journey. In this role, you'll be responsible...maximize CBOs. As a PCA you are a trusted advisor to our customers, providing guidance on industry trends,… more
- Rochester Institute of Technology (Rochester, NY)
- …resilience and expertise across the team, ensuring the department is positioned for sustained success . **Serve as a trusted advisor to HR leadership and the ... The successful candidate will bring a demonstrated track record of operational success in leading various HR functions. While no single candidate will have… more
- JPMorgan Chase (New York, NY)
- …your expertise in proactive collaborations, onboarding, and product evolution. As a Customer Success Manager in JPMC's central Infrastructure Platforms team, you ... includes leading a cross-functional matrixed resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources. +… more
- Danaher Corporation (Albany, NY)
- …Marketing, and Client Services, you will ensure seamless execution and sustained customer success . This role demands strong business insight, financial acumen, ... As the Senior Key Account Manager (KAM), you will lead strategic customer relationships across a defined portfolio, driving long-term growth and delivering value… more
- LiveRamp (New York, NY)
- …both customers and internal teams to ensure successful product adoption and long-term success . ** Customer Advocacy & Product Feedback** + Translate customer ... is setting the new standard for building a connected customer view with unmatched clarity and context while protecting...In this role, you'll act as a trusted technical advisor , owning key accounts from onboarding through expansion. You'll… more
- Dow Jones (New York, NY)
- …verbal communication for documentation and training materials. + **3-5 years in Customer Success , Account Management, or similar client-facing roles** , ... + Achieve individual revenue or seat targets + Gather customer feedback to enhance new product development + Monitor...improve proficiency of subscription offerings. + Serve as trusted advisor and Dow Jones conduit for education clients +… more
- Amazon (New York, NY)
- …specific needs of each customer , translating technical concepts into business value. Your success as a PCA will be linked to impacting the signing of SOWs, and ... pre-sales process, providing technical expertise and guidance throughout the customer 's cloud journey. In this role, you'll be responsible...maximize CBOs. As a PCA you are a trusted advisor to our customers, providing guidance on industry trends,… more