- PagerDuty (Albany, NY)
- …and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer… more
- ServiceNow, Inc. (New York, NY)
- …as we pursue our purpose to make the world work better for everyone. The Customer Success Executive is accountable for the strategic leadership and execution of ... on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational...leading large-scale digital business transformations, acting as a trusted advisor to both internal and C-level customer … more
- Wolters Kluwer (New York, NY)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Microsoft Corporation (New York, NY)
- **Overview** We are looking for a highly motivated and passionate **Senior** ** Customer Success Account Manager (CSAM)** to drive program management for ... team unit members and business partners who are supporting customer success . The Senior Customer ... priorities. - You will strive to achieve "Trusted Advisor " status with key customer executives **Technical… more
- LinkedIn (New York, NY)
- …on select days, as determined by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with their assigned sales partners to ... and solutions. Responsibilities Include: + Act as a trusted advisor to the end users and their management to...identifying low utilization and providing solutions to further drive customer success . + Maintain a deep understanding… more
- Comcast (New York, NY)
- …dedicated to FreeWheel Buyer Cloud, our Demand Side Platform (DSP) programmatic offering. The Customer Success team acts as the day-to-day point of contact for ... needs. About the Role Reporting to the Senior Manager, Customer Success , we are seeking a Senior...retention, growth, and satisfaction. + Act as a trusted advisor , providing advanced guidance on campaign strategy, optimization, and… more
- Oracle (Albany, NY)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a ... customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the … more
- Oracle (Albany, NY)
- …and desired outcomes of their Oracle Cloud solution investment. + Leverage Oracle's Customer Success methodology to partner with customer stakeholders to ... Channels, making sure the involved partners are focusing on customer success ; raise in a timely manner...consulting skills and proven results working as a trusted advisor to drive business value for customers. + Strong… more
- Persado (New York, NY)
- …To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager, you will partner with customers to drive value through adoption of ... to identify and expand account opportunities + Be an advisor , expert and evangelist of Persado products and testing...and flexible. + 6-8 years of relevant experience in Customer Success , Program Management, or Account Management… more
- eightfold.ai (New York, NY)
- …amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Public Sector role at Eightfold is responsible for our ... value from the Eightfold Talent Intelligence Platform. Our Senior Customer Success Managers share best practices and... Manager - Public Sector will become a trusted advisor to help our customers navigate the digital transformation… more