- ServiceNow, Inc. (Addison, TX)
- …pursue our purpose to make the world work better for everyone. The Principal Customer Success Executive is accountable for the strategic leadership and execution ... on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational...and strategic advisory skills. Ability to be a trusted advisor guiding business transformations. Proven success managing… more
- NTT America, Inc. (Austin, TX)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual ... this role, the Principal CSM acts as a trusted advisor to high-value enterprise clients, driving customer ...team, they serve as a thought leader within the Customer Success department, contributing to process improvements… more
- Intuit (Plano, TX)
- …our Mid Market and Accountant Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding team. In this role, you ... customer interactions, feedback, and service requests. Research and analyze customer success metrics and independently develop strategies for client… more
- Palo Alto Networks (Plano, TX)
- …kind of precision that drives great outcomes. **Your Career** As part of the Customer Success team, you will be pivotal in supporting our clients post-purchase, ... and optimize their security infrastructure. **Your Impact** + Trusted Advisor - Acts as the product SME, assisting customers...management or CNAPP is a plus **The Team** Our customer success team is critical to our… more
- Confluent (Austin, TX)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... advisor and advocate to work with our customers. The...Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and… more
- Cengage Group (Houston, TX)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key ... They will support account retention to increase revenue. The customer success specialist will collaborate with internal...outcomes. + Build and maintain relationships, becoming a trusted advisor to partners to ensure customer retention.… more
- IBM (Austin, TX)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of their ... clients to invest in IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role in IBM has unique… more
- IBM (Austin, TX)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM...consultative style, you'll quickly build credibility as a trusted advisor at all levels with customers and IBM colleagues.… more
- ServiceNow, Inc. (Addison, TX)
- …realize value faster, reduce costs and reduce risks. The Role The Customer Success Platform Architect is a trusted technical advisor and a valued partner for ... with customers to help them achieve their business outcomes by providing Customer Success services. The group's purpose is to accelerate customers' adoption of… more
- Amazon (Dallas, TX)
- Description Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team to focus on the Private Equity Industry. This is a unique ... innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic, large, complex or highly competitive...* Partner with Sales and PE BD to manage Success Criteria and KPIs of the PE Program *… more