- The Estee Lauder Companies (Warrenton, VA)
- …along with a competitive remuneration to support your growth and success within our organization. **Qualifications** ⁃ While retail experience is preferred, ... able to demonstrate the ability to provide inspirational, authentic and personalized customer service ⁃ Ability to work retail hours including days, nights, weekends… more
- H&R Block (Vienna, VA)
- …additional products and services + Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your ... concisely via phone, email and chat + Experience utilizing effective customer service techniques + Analytical and problem-solving skills + Successful completion… more
- Microsoft Corporation (Arlington, VA)
- The International Customer Success Organization (iCSU) manages multinational accounts, supporting our largest multinational customers in transforming their ... team unit members and business partners who are supporting customer success . This role will be based...relationships beyond current contracts by aligning Microsoft strategies with customer priorities. + Strive to achieve "Trusted Advisor… more
- NTT America, Inc. (Richmond, VA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual ... this role, the Principal CSM acts as a trusted advisor to high-value enterprise clients, driving customer ...team, they serve as a thought leader within the Customer Success department, contributing to process improvements… more
- Confluent (Richmond, VA)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... advisor and advocate to work with our customers. The...Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and… more
- Cengage Group (Virginia Beach, VA)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key ... They will support account retention to increase revenue. The customer success specialist will collaborate with internal...outcomes. + Build and maintain relationships, becoming a trusted advisor to partners to ensure customer retention.… more
- DXC Technology (Richmond, VA)
- …roadmaps and service improvements. + Participate in strategic planning and execution of customer success programs. **Tools & Platform Knowledge** + SAP Portfolio ... their SAP solutions by driving adoption, satisfaction, and long-term success . Acting as a trusted advisor , the...Ariba, SAP Concur, SAP Business Technology Platform (BTP). + Customer Success & CRM Platforms: SAP … more
- Amazon (Herndon, VA)
- Description Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team to focus on the Private Equity Industry. This is a unique ... innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic, large, complex or highly competitive...* Partner with Sales and PE BD to manage Success Criteria and KPIs of the PE Program *… more
- Cengage Group (Virginia Beach, VA)
- … Customer Success & Retention + Serve as a trusted advisor by deeply understanding customer business objectives, student outcomes, and operational ... creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well...data and market insights to tailor solutions aligned with customer goals and student outcomes. + Collaborate cross-functionally with… more
- Amazon (Arlington, VA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...senior management. Key job responsibilities * Act as trusted advisor and thought leader in the development of the… more
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