- Confluent (Richmond, VA)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... advisor and advocate to work with our customers. The...Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and… more
- S&P Global (Charlottesville, VA)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... You will also build skills that support multiple career paths within Customer Success , Relationship Management, Sales, or Product. The environment encourages… more
- Concentrix (Richmond, VA)
- …+ Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency. Trusted Advisor + Build and expand trusted relationships ... from Dynamics 365 F&O and Supply Chain investments. + Align with Customer Success Account Managers and account teams to ensure business value realization across… more
- Pegasystems (Alexandria, VA)
- …drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding relationships** ... **What You'll Do at Pega:** + Develop a trusted advisor relationship with multiple people in the account to... customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships… more
- iCIMS (Richmond, VA)
- …on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success ... and related integrations. Acting as both a trusted technical advisor and customer advocate, the TSM drives...or comparable HR systems. + Experience using CRM and customer success tools (Salesforce, Gainsight etc.) +… more
- Oracle (Arlington, VA)
- …daily operations. What You'll Do: + Serve as the primary contact and trusted advisor for all change and incident management at a key client site, building ... change/incident management certifications. * Cerner or similar EHR/EMR certifications. **What Success Looks Like** You are passionate about improving the client's… more
- Capital One (Mclean, VA)
- …information. + Customer Engagement: Act as a trusted technical and security advisor , engaging customer security teams and IT leaders to align on their ... trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to… more
- Capital One (Richmond, VA)
- Strategic Customer Development Manager, Northern CA - Business Cards...products in the industry. A key part to its success over the course of the next 3-5 years ... & Payments (Remote-Eligible) **Strategic Customer Development Manager, Northern CA - Business Cards &...small business or commercial card needs. As their trusted advisor , you will help optimize the rebates and benefits… more
- Cengage Group (Virginia Beach, VA)
- … Customer Success & Retention + Serve as a trusted advisor by deeply understanding customer business objectives, student outcomes, and operational ... creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well...data and market insights to tailor solutions aligned with customer goals and student outcomes. + Collaborate cross-functionally with… more
- Amazon (Arlington, VA)
- Description Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a unique opportunity to engage ... to create innovative solutions. The ideal candidate will have customer facing experience, be a proven collaborator across internal...Teams, Finance, Legal, etc.) * Act as a trusted advisor in the development of the commercial strategy of… more