- Lumen (Sacramento, CA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... opportunities and engaging sales accordingly. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set… more
- TEKsystems (Chino, CA)
- …Entry Level About the Role Join our dynamic Contact Center team as a Customer Experience Specialist, where you'll be the first point of contact for customers seeking ... and technical troubleshooting. You'll play a key role in ensuring customer satisfaction through timely, accurate, and empathetic service. Key Responsibilities +… more
- PennyMac (Pasadena, CA)
- …Processing Specialist III will : + Operate in a call center environment as a customer success advocate + Receive inbound calls and make outbound calls ... At Pennymac, our people are the foundation of our success and at the heart of our dynamic work...through the complete mortgage journey. A Typical Day The Customer Experience Processing Specialist III is a skilled … more
- PennyMac (Pasadena, CA)
- …Experience Processing Specialist will : + Operate in a Call Center environment as a customer success advocate + Receive inbound calls and make outbound calls ... At Pennymac, our people are the foundation of our success and at the heart of our dynamic work...through the complete mortgage journey. A Typical Day The Customer Experience Processing Specialist is an entry level … more
- SolomonEdwards (Sacramento, CA)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound calls or texts from ... more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate… more
- ServiceNow, Inc. (Santa Clara, CA)
- …discussions * Collaborate with internal teams across technical support, engineering, peer groups, and customer success to advocate for customer needs * ... will be delivering both proactive and reactive support that drives customer success . This role also contributes to reviewing data and intelligence initiatives,… more
- Amazon (San Francisco, CA)
- …these tools while influencing the future of developer productivity. As a Developer Advocate on our Developer Productivity team, you will work directly with the teams ... integration patterns into actionable steps. About the team We are developers who advocate for tools that help developers, focused on creating content that solves… more
- Amazon (Santa Clara, CA)
- …pioneers who are shaping the future of AI. As a Senior Developer Advocate on our Developer Experience team, you'll combine your Data Science/ML/AI expertise with ... develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at… more
- Amazon (Culver City, CA)
- …Amazon's leading brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving Seller business growth ... with our program. The key responsibilities of a Senior Customer Success Manager include but are not...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Dynatrace (Mountain View, CA)
- …technical resource for "best practice" and informal customer questions. + Engage with customer support as a customer advocate to ensure speedy resolution ... issues + Engage with Product management as the customer advocate on product roadmap discussions. +...understand support ticket trends/themes to be used to develop success plans, enablement advice, etc. + Have deep understanding… more