• Customer Experience Specialist I

    SolomonEdwards (Albany, NY)
    …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound calls or texts from ... more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate… more
    SolomonEdwards (11/14/25)
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  • Support Desk Associate

    Lumen (Albany, NY)
    … Success Executive, Customer Success Consultants and Customer Success Advocate 's engagement strategies. + Completes preliminary research, ... a customer support role + Fundamental understanding of the Customer Success methodology and best practices + Strong written and verbal communication skills… more
    Lumen (01/10/26)
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  • Growth Marketing Manager

    MongoDB (New York, NY)
    …and in-product, reaching B2B users at critical moments in their journey. You are obsessed with customer success and advocate for our users as much as you ... with cross-functional teams, including Product Management, Analytics, Data Science, Customer Success , Product Marketing, and Developer Relations. We… more
    MongoDB (11/20/25)
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  • Partnerships Manager (Benefits Broker Channel)

    Justworks (New York, NY)
    …a voice of the partner internally, working cross-functionally with sales, marketing, finance, customer success , and operations to advocate for partner needs ... role within business development, partnerships, or enterprise sales, account management or customer success . + Demonstrated track record of building robust… more
    Justworks (12/23/25)
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  • Developer Advocate

    Oracle (Albany, NY)
    …into clear, actionable guidance. + Curiosity, empathy, and a collaborative, customer -first mindset. Nice-to-haves + Experience with Spring AI. + AI/ML experience ... + Collaborate across product, engineering, and field teams to accelerate developer success . + Balance depth and velocity: prototype quickly, validate with customers,… more
    Oracle (12/06/25)
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  • Customer Success Manager

    Ivalua (New York, NY)
    Customer Success Manager (New York, NY - US)...a regular basis. WHAT YOU WILL DO WITH US + Customer Management: Serve as the Ivalua primary advocate ... www.ivalua.com. Follow us on LinkedIn (https://www.linkedin.com/company/ivalua) THE OPPORTUNITY CONTEXT: Our Customer Success team is dedicated to our customers'… more
    Ivalua (12/24/25)
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  • Customer Success Specialist

    Ivalua (New York, NY)
    CUSTOMER SUCCESS SPECIALIST (New York, NY - US)...a regular basis. WHAT YOU WILL DO WITH US + Customer Management: Act as the Ivalua client advocate ... www.ivalua.com. Follow us on LinkedIn (https://www.linkedin.com/company/ivalua) THE OPPORTUNITY CONTEXT: Our Customer Success team is dedicated to our customers'… more
    Ivalua (12/10/25)
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  • Manager, Customer Success - IFG

    Humana (Albany, NY)
    **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... ensure alignment and consistent performance, managing up to 25 Customer Success Agents to deliver on retention...a cohesive team with one goal: be the best advocate for our customers + Provides ongoing coaching and… more
    Humana (01/07/26)
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  • Principal Customer Success Executive

    ServiceNow, Inc. (New York, NY)
    …pursue our purpose to make the world work better for everyone. The Principal Customer Success Executive is accountable for the strategic leadership and execution ... + Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical health,… more
    ServiceNow, Inc. (12/24/25)
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  • Senior Customer Success Manager

    NTT America, Inc. (Albany, NY)
    …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for ... a vital role in supporting senior team members, executing customer success strategies, and ensuring that ...Advocacy and Escalation Management** . Act as the primary advocate for customers, ensuring their needs and concerns are… more
    NTT America, Inc. (12/20/25)
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