- SolomonEdwards (Richmond, VA)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound calls or texts from ... more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate… more
- Lumen (Richmond, VA)
- … Success Executive, Customer Success Consultants and Customer Success Advocate 's engagement strategies. + Completes preliminary research, ... a customer support role + Fundamental understanding of the Customer Success methodology and best practices + Strong written and verbal communication skills… more
- Oracle (Richmond, VA)
- …into clear, actionable guidance. + Curiosity, empathy, and a collaborative, customer -first mindset. Nice-to-haves + Experience with Spring AI. + AI/ML experience ... + Collaborate across product, engineering, and field teams to accelerate developer success . + Balance depth and velocity: prototype quickly, validate with customers,… more
- Humana (Richmond, VA)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... ensure alignment and consistent performance, managing up to 25 Customer Success Agents to deliver on retention...a cohesive team with one goal: be the best advocate for our customers + Provides ongoing coaching and… more
- NTT America, Inc. (Richmond, VA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for ... a vital role in supporting senior team members, executing customer success strategies, and ensuring that ...Advocacy and Escalation Management** . Act as the primary advocate for customers, ensuring their needs and concerns are… more
- PagerDuty (Richmond, VA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage… more
- Wolters Kluwer (Richmond, VA)
- **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales ... strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption. Responsibilities: +... customer support and product management as a customer advocate to ensure speedy resolution of… more
- Coinbase (Richmond, VA)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer ... customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication… more
- Coinbase (Richmond, VA)
- …address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion ... valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is...an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:*… more
- Norstella (Richmond, VA)
- Client Success Manager Company: MMIT Location: Remote, United States Date Posted: Jan 5, 2026 Employment Type: Full Time Job ID: R-1667 **Description** **About ... decision-making along the entire drug development journey. **The Role:** MMIT's Client Success team has the overall responsibility for the retention and growth of… more
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