- Acxiom (Richmond, VA)
- The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder ... engagement within consulting engagements. The Customer Success Manager supports client Value Realization...team expectations around value delivery timelines **Problem Solver & Success Advocate ** + Proven experience using structured,… more
- Proofpoint (Reston, VA)
- …individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full ... from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of...from what they already own. + Be a relentless advocate for customers to help ensure that Proofpoint deployments… more
- Amazon (Arlington, VA)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead ... a team of Customer Success Managers responsible for influencing growth...internal stakeholders; be a trusted advisor and a business advocate . * Monitor Customer satisfaction survey results,… more
- Confluent (Richmond, VA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- Norstella (Richmond, VA)
- …organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and ... Customer Experience remains high. + Contribute your Client Success expertise to cross-functional initiatives and cover other areas... Customer focused & experience of being a customer advocate within the organization. + Commercial… more
- Amazon (Arlington, VA)
- …Specialists & Partners (ASP) org, you will be responsible for scaling AWS's customer success methodologies across our partner ecosystem to drive measurable ... strategic enablement with hands-on execution to establish partners as extensions of AWS's customer success organization. This position is part of the AWS… more
- Rubrik (Richmond, VA)
- …meaningful feedback, and build community at scale. Working across engineering, product management, customer success , and GTM teams, you'll help bridge the gap ... and technical excellence. **Preferred Qualifications:** + Background in technical customer success , presales engineering, developer advocacy, or technical… more
- Amazon (Arlington, VA)
- …Mission - IT JUST WORKS The IT Services (ITS) organization seeks a highly motivated Customer Success Manager (CSM). As a CSM, you will be the driving force ... for improvement, and advocating for the voice of the customer . In this role, you will leverage your business...services are launched and evolved. * Serve as an advocate on behalf of the services, support teams, and… more
- Rubrik (Richmond, VA)
- …without direct authority. **Preferred Qualifications** + Background in technical customer success , presales engineering, developer advocacy, or technical ... simplify and secure their digital infrastructure. As **Director, CXO Customer Advocacy** , you will shape and scale a...and region, partnering with sales to match the right advocate to key pursuits and influence buying cycles. +… more
- Microsoft Corporation (Arlington, VA)
- …are passionate about cloud computing and believe that extraordinary support is critical to customer success . As a Senior Azure Advanced Customer Engineer - ... In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects,...technical issues to varied audiences. Able to prioritize and advocate customer 's needs to the proper channels.… more