- Confluent (Boston, MA)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Lumen (Boston, MA)
- …Role** We're seeking a **Sr. Lead Product Manager, AI, Agentic Capabilities & Customer Experience** to define and execute the strategy for bringing **advanced and ... proactive AI capabilities** , including Agentic AI, to the Lumen Customer Portal and enterprise digital experiences. This critical role is about building the next… more
- IBM (Lowell, MA)
- …IBM Software means you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an infinitely curious team, always ... with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings,...In this role, you can expect to: * Develop, advocate for, and support new and existing features for… more
- Sunrise Senior Living (Swampscott, MA)
- **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will ... and shed light on meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place to Work(R) by Activated… more
- Microsoft Corporation (Boston, MA)
- …team with a culture of curiosity, growth, innovation, passion and accountability + Customer Advocate - Ability to champion customer insight and ... We deliver the Microsoft value story through immersive experiences, strengthening customer trust through deep engagements in exceptional environments. Microsoft is… more
- Parker Hannifin Corporation (Woburn, MA)
- …escalations, and performance metrics. This role manages and serves as the customer advocate to ensure effective product management processes, schedules, costs, ... of contact for a number of customers and responsible for all elements of customer management. Acts as customer advocate internally and represents entire… more
- Copeland (Boston, MA)
- …and submitting sales proposals, negotiating customer terms & conditions, and other customer contractual agreements + Be Vilter's advocate to customers and ... growth by developing new business for Vilter gas compression products in assigned customer base and geography + Focus on developing new and existing accounts across… more
- Forrester (Cambridge, MA)
- …with experience at the Federal level preferred. As a member of Forrester's digital customer success organization, the Senior Digital Engagement Manager is ... future. **About This Role:** We are looking for a customer success professional who can assist us...to drive high engagement and serve as a client advocate which will drive strong renewal rates and generate… more
- ICP Group (Andover, MA)
- …+ Foster a performance-driven, growth-oriented culture built on ownership, accountability, and customer success . Go-to-Market Strategy & BU Partnership + Partner ... trust, drives accountability, and builds high-performing, engaged sales organizations. + Customer Advocate - Obsessive about value creation and long-term… more
- Oracle (Boston, MA)
- **Job Description** Oracle Customer Success Services (CSS) is an organization of 10,000+ employees that supports over 6,000 companies around the world. We are ... investment in Oracle technology. As a member of the Customer Success Services organization, our focus is...implementation and delivery support and solutions to the Oracle customer base while serving as an advocate … more