- EXOS (Plano, TX)
- …presentation skills for both small and large group settings. + Exceptional customer service skills, prioritizing client success and support. WHO WE ... individuals across the spectrum. We're seeking a Sports Performance Coach to bring their expertise, energy, and excitement to...plans for clients to ensure they're on track for success , fine-tuning based on progress and performance. + Maintain… more
- Amazon (Austin, TX)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead ... a team of Customer Success Managers responsible for influencing growth...in hiring efforts across direct team and broader organization. Coach , mentor, and develop your team. A day in… more
- Amazon (Dallas, TX)
- …Specialists & Partners (ASP) org, you will be responsible for scaling AWS's customer success methodologies across our partner ecosystem to drive measurable ... strategic enablement with hands-on execution to establish partners as extensions of AWS's customer success organization. This position is part of the AWS… more
- Norstella (Austin, TX)
- …organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and ... & that Customer Experience remains high. + Contribute your Client Success expertise to cross-functional initiatives and cover other areas within the Global… more
- IQVIA (Austin, TX)
- …brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated, ... all without having to pick up the phone. Platform Success is a diverse group of problem solvers with...to drive outcomes. + **Leadership & Team Enablement:** Mentor, coach , and develop Account Managers, setting clear KPIs and… more
- Realtor (Austin, TX)
- …Gain alignment across teams and advocate for product initiatives that drive long-term customer and business success . **Performance Metrics & KPIs:** Define clear ... looking for a Director of Product to lead the Customer Experience products, which are used by our core...from lead to close. **Team Leadership & Development:** Lead, coach , and grow a team of talented product managers.… more
- Mass Markets (Killeen, TX)
- …and support a team of 15-25 front-line agents handling inbound calls. + Coach team members on customer service best practices and performance improvement. ... partner in the industry. Our Employee Development team is hiring experienced Customer Service Supervisors to support a variety of commercial and public sector… more
- Crate & Barrel (Dallas, TX)
- …for modern design, then join the team as Assistant Store Leader, Customer Experience and Outreach. Determined and motivating, Assistant Store Leader, Customer ... Outreach empower the sales team to deliver the exceptional customer experience that we're known for. You're a natural...needs and address their concerns. A mentor, educator and coach , you develop creative ways to encourage your team… more
- Mass Markets (Killeen, TX)
- …and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety of ... them with your leadership and expertise. As the team coach and leader, you will be directly responsible for...you will be directly responsible for the performance and success of your team. This is a management-level position.… more
- Comerica (Dallas, TX)
- …Center. Approve transactions within authorities. Manage the execution of opening/closing procedures. Customer Experience:Lead, manage and coach team to be able ... experience by leading, managing, and coaching colleagues using the defined customer experience guidelines. Partnership Activities:Lead, coach , evaluate, and… more
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