- DataVisor (New York, NY)
- …positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner ... showcases Requirements + 5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech, banking, payments, or… more
- EBSCO Information Services (Albany, NY)
- …+ Work as a key member within a POD team that includes Customer Success , Implementation, and an Account Executive . + Develop a strategic plan to achieve ... with key stakeholders, and identifying opportunities to grow existing customer accounts. As the primary growth leader in the...ample resources, tools, training, and support to ensure your success as an Account Executive and your… more
- Zoom (Albany, NY)
- …collaboration space. + Partnering closely with the customer account team ( Account Executive and Customer Success Manager) to drive and strengthen the ... product suite to address their business needs. + Partnering with Customer Success Manager to notify customers about product enhancements and incremental product… more
- Sprinklr (NY)
- …and product rollout timelines-adjusted to market and org evolution. ** Customer Empowerment** + Deliver stakeholder-specific enablement- executive workshops, ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer...here: The Sprinklr Way. **Job Description** As a **Technical Success Manager (TSM) - Core** you will be a… more
- Amazon (New York, NY)
- …Specialists & Partners (ASP) org, you will be responsible for scaling AWS's customer success methodologies across our partner ecosystem to drive measurable ... strategic enablement with hands-on execution to establish partners as extensions of AWS's customer success organization. This position is part of the AWS… more
- PSI Services (Albany, NY)
- …systems, economic factors, annual growth targets and more. + Develop and implement Customer Success protocols, including Account Reviews and Exit Survey for lost ... leader of a team + Hands on experience in Customer Success / Account Management for 5 years...5 years or more + Proven ability to develop executive champions at a strategic level + Bachelor's degree… more
- New York Times (New York, NY)
- …for. About the Role As Client Success Manager you will oversee customer success and retention for our advertising clients by providing best-in-class, daily ... account management. As a Client Success Manager you will act in an internal and...key clients and you will report directly to the Executive Director of Sales Operations. Responsibilities: + Responsible for… more
- ASM Global (Rochester, NY)
- …shifting priorities and deadlines. + Deep understanding of sales cycles, customer success best practices, and the sports/entertainment landscape. COMPENSATION ... POSITION: Director of Client Success REPORTS TO: Vice President, Strategy FLSA STATUS:...or properties and working cross-functionally with sales, marketing, and executive leadership. + Strong analytical, project management, and communication… more
- Amazon (New York, NY)
- …business agreements experience - 5+ years professional experience in Account Management, Customer Success , or Business Development Preferred Qualifications - MBA ... Description The Merchant Success team is responsible for driving the go-to-market...operate across all members of the account's tactical and executive level points of contact. You are responsible for… more
- Amazon (New York, NY)
- …on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you're interested ... to build a unique, world-class advertising group with a relentless focus on the customer , you've come to the right place. We seek product leaders who can think… more