- Intuit (Mountain View, CA)
- …end to end approach to customer experience is what will accelerate Customer Success becoming an organizational strategic enabler versus a cost center. ... leveraging both AI and human expertise. + Manage and lead customer -facing support teams in identifying and...teams to address localization challenges, supporting initiatives that enhance customer success measures and expand market presence… more
- Genentech (South San Francisco, CA)
- …benefits are available on this job posting. **Job Summary:** The Product Owner for Customer CRM will lead the strategy and delivery of CRM products that ... the team, transitioning from service to sustained product value delivery. People + Lead and inspire the Customer CRM Product team, fostering a high-performance… more
- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
- Amazon (San Francisco, CA)
- …and transitions are a few items owned by the CSM that are critical to the success of our customer 's cloud journey. You are encouraged to think big, invent and ... have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your enterprise cloud experience and operational...owned by the CSM that are critical to the success of our customer 's cloud journey. You… more
- Honeywell (Torrance, CA)
- …to drive the organization's success and long-term growth. **KEY RESPONSIBILITIES** + Lead and oversee the execution of customer programs. + Manage and ... As a ** Customer Program Manager** here at Honeywell, you will...Collaborate with cross-functional teams and customers to ensure program success . + Provide leadership and guidance to program teams.… more
- Intuit (Mountain View, CA)
- …and execution, including content creation and campaign management, related to B2B customer success . Intuit provides a competitive compensation package with a ... will be responsible for leading the strategy, planning, and execution of high-impact customer events to ensure seamless customer engagements. This role requires… more
- Capital One (Sacramento, CA)
- …**Summary of Role:** We are seeking an accomplished, results-driven Director of Strategic Customer Development to lead and inspire a team focused on managing, ... maximize purchase volume, and ensure exceptional backbook retention within our highest-spending customer segment. **Core Responsibilities:** + Lead and mentor a… more
- Amazon (San Francisco, CA)
- …briefing senior management and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead negotiations and ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...and discounts; effectively communicate and identify deal blockers * Lead or support presentation of deal proposals to Customers… more
- Rubrik (Palo Alto, CA)
- …without direct authority. **Preferred Qualifications** + Background in technical customer success , presales engineering, developer advocacy, or technical ... brand credibility, and deepen relationships with enterprise accounts. You will lead flagship programs including Customer Advisory Boards, Executive Reference… more
- DoorDash (San Francisco, CA)
- …role will report into our DashPass Consumer Experience Lead and lead the strategic planning to drive industry-leading customer experience initiatives for ... the Team As one of DoorDash's core operations teams, Customer Experience, ensures that when there are bumps in...active customers. This person will report out on core success metrics, develop strategies to optimize those metrics and… more