- Wolters Kluwer (Tampa, FL)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... customer value and retention for our business. The Customer Success Director is a senior leadership... customer success processes for enhanced customer experience that lead to customer… more
- Saint-Gobain (FL)
- …this role is remote, the employee must live in the Miami area. The Customer Success Representative will lead on-the-ground implementation, training, and ... and site managers to ensure successful system adoption and sustained performance. The Customer Success Representative will be the face of Verifi at customer … more
- Cornerstone onDemand (Jacksonville, FL)
- …serve as **Manager, Customer Success ** . This role will report to the AMER Customer Success Director and will lead a team of Customer Success ... outcomes, leading to renewals, expansion, and advocacy. The Manager, Customer Success will work cross functionally to...customer satisfaction. **In this role you will:** + Lead and manage a team of CSMs, including hiring,… more
- Coinbase (Tallahassee, FL)
- …alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- PagerDuty (Tallahassee, FL)
- …Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- NTT America, Inc. (Tallahassee, FL)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for ... a vital role in supporting senior team members, executing customer success strategies, and ensuring that ...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead … more
- Renaissance (Jacksonville, FL)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state education agencies and internal executive leadership. **In this role as a Customer Success Senior, you will:** + Provide **strategic and operational… more
- Dodge Construction Network (Tallahassee, FL)
- …Oversee, manage, and optimize all systems and tools used by the sales, customer success and support teams + Lead a team of systems admins and specialists to ... and effective use of GTM systems and tools + Lead Salesforce architecture development that enables sales through a...+ Strong cross-functional collaboration background working with Sales, Marketing, Customer Success , Finance, and IT teams +… more
- GE Vernova (FL)
- …**Organizational Evolution:** + Lead the evolution of the Regional Customer Success organization and team capabilities. + Strengthen the partnership ... Summary** *Reporting directly to the Chief Customer Officer, the Americas Customer Success Leader will play a pivotal role in driving the Customer … more
- Wolters Kluwer (Tampa, FL)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more