- Walmart (Mulberry, FL)
- …Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellentcustomer service for example ... tour to teach ensuring customer needs complaints and issues are successfully resolved within...conducting regular performance evaluations providing recognition and rewards coachingfor success and improvement and promoting a belonging mindset in… more
- USAA (Tampa, FL)
- …/ or makes appropriate recommendations based on evaluation of prospect / customer needs and receptivity. + Effectively follows the marketing process to coordinate ... complex audience strategies and defining audience requirements to ensure alignment with customer needs and business objectives. + A strong foundation in leveraging… more
- Lumen (Tallahassee, FL)
- …Create and update content for external websites, including product pages and customer success stories. + **Collaborate with Cross-Functional Teams:** Work ... support of the Lumen digital portfolio, as well as product, IT, and customer service departments to support product and solution strategy and execution. + **Conduct… more
- UKG (Tallahassee, FL)
- …scalable engagement through the Digital Concierge and enabling cross-functional decision-making across Customer Success , Product, Marketing, and Sales. This is a ... proactive, scalable engagement. Enable Cross-Functional Decision-Making Deliver insights to Customer Success , Product, Marketing, and Sales teams to… more
- Lineage Logistics (Medley, FL)
- …are completed. Assign work to warehouse associates to make certain company and customer standards of service, quality, safety, and productivity are met. **KEY DUTIES ... and quality issues where applicable + Maintain communication with Traffic and Customer Service + Coach and provide feedback to warehouse associates **MINIMUM… more
- The Hertz Corporation (Estero, FL)
- …in the Life:** We're looking for a strategic and operational powerhouse to lead our North American contact center operations and continue to transform our service ... recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...- Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and… more
- RxBenefits (Jacksonville, FL)
- …external auditors and provision of complete and accurate support to ensure the success of the annual financial statement audit + Supervision of the internal/external ... customer service provided via the Broker Info inbox and JIRA ticketing system, ensuring requests are met with accurate and timely responses + Development and… more
- L3Harris (Melbourne, FL)
- …an inclusive, engaging environment designed to empower employees and promote work-life success . Fundamental to our culture is an unwavering focus on values, ... Lineage, Cataloging, and Reconciliation technologies to deliver solutions that enhance customer operations and provide information management services. As a member… more
- The Hertz Corporation (Tallahassee, FL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
- Honeywell (Clearwater, FL)
- …to drive the organization's success and long-term growth. **KEY RESPONSIBILITIES** + Lead and oversee the execution of customer programs. + Manage and ... As a ** Customer Program Manager** here at Honeywell, you will...Collaborate with cross-functional teams and customers to ensure program success . + Provide leadership and guidance to program teams.… more