- Wolters Kluwer (Cary, NC)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... customer value and retention for our business. The Customer Success Director is a senior leadership... customer success processes for enhanced customer experience that lead to customer… more
- Coinbase (Charlotte, NC)
- …alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- PagerDuty (Raleigh, NC)
- …Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- NTT America, Inc. (Raleigh, NC)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for ... a vital role in supporting senior team members, executing customer success strategies, and ensuring that ...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead … more
- Renaissance (Raleigh, NC)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state education agencies and internal executive leadership. **In this role as a Customer Success Senior, you will:** + Provide **strategic and operational… more
- Dodge Construction Network (Raleigh, NC)
- …Oversee, manage, and optimize all systems and tools used by the sales, customer success and support teams + Lead a team of systems admins and specialists to ... and effective use of GTM systems and tools + Lead Salesforce architecture development that enables sales through a...+ Strong cross-functional collaboration background working with Sales, Marketing, Customer Success , Finance, and IT teams +… more
- Wolters Kluwer (Raleigh, NC)
- About the Role: Step up as a Manager, Customer Success , where you will manage a team and oversee a department dedicated to maintaining and enhancing customer ... loyalty through strategic initiatives. Responsibilities: * Manage a team of Customer Success professionals, ensuring their daily activities align with… more
- ISC2 (Raleigh, NC)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Oracle (Raleigh, NC)
- …change/incident management certifications. * Cerner or similar EHR/EMR certifications. **What Success Looks Like** You are passionate about improving the client's ... and patient care quality at your client site. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements,… more
- SHI (Raleigh, NC)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
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