- CyrusOne (Sterling, VA)
- …work orders to ensure scheduled work is properly prepared for. + Lead continuous and open communication within the facility between Management, Operations and ... and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success… more
- Banc of California (Williamsburg, VA)
- …training, small business support, affordable housing, and more. At Banc of California, our success is driven by our people, and we take pride in fostering an ... target market of community association management companies. + Responsible for lead generation partially derived from local and national trade association… more
- General Dynamics Information Technology (Falls Church, VA)
- …of the business and support impactful mission outcomes as a Customer Service Lead at GDIT. Here, you'll enable the success of the most critical government ... in Program Management. The Advana team is seeking a Customer Service Lead to join their program...an industry-leading standard of excellence in user experience and customer success , meticulously harnessing the power of… more
- Coinbase (Richmond, VA)
- …alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Dodge Construction Network (Richmond, VA)
- … Success to identify champions and build advocacy programs that turn customer success into brand success + Lead initiatives to improve visibility and ... and in-product content thatdrivesengagement, renewal, and expansion + Partner with Customer Success and Product teams to translate customer insights into… more
- PagerDuty (Richmond, VA)
- …Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- ISC2 (Richmond, VA)
- …**Leadership & Strategy** + Build, lead , and mentor a team of Customer Success Account Managers (CSAMs) to deliver exceptional customer experiences ... of our successes. Learn more. **Position Summary** The Manager, Customer Success & Account Management leads the...+ Collaborate with Sales to identify upsell, cross-sell, and lead generation opportunities from existing accounts + Act as… more
- NTT America, Inc. (Richmond, VA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual ... team, they serve as a thought leader within the Customer Success department, contributing to process improvements...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead … more
- ServiceNow, Inc. (Vienna, VA)
- …strategic partners. What You Get to Do in This Role: + Drive Post-Sales Success : Own and lead the customer 's post-sales transformation, aligning ServiceNow's ... purpose to make the world work better for everyone. The Principal Customer Success Executive is accountable for the strategic leadership and execution of… more
- Amazon (Arlington, VA)
- …build executive relationships, lead transformational conversations, and directly impact customer success while advancing AWS's EUC strategy in the market. ... the full potential of cloud-based desktop and application solutions. As a Customer Success Specialist for AWS End User Computing (EUC), you'll be the strategic… more
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