- PagerDuty (Albany, NY)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Norstella (Albany, NY)
- Senior Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Aug 6, 2025 Employment Type: Full Time Job ID: R-1380 ... a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy,...milestones, and accomplishments. + Be described as an excellent CSM by your peers, Sales & Product Management Teams.… more
- Amazon (New York, NY)
- …we would love to talk to you. Amazon Web Services (AWS) is seeking a Principal Customer Solutions Manager ( CSM ) to come join our Global Financial Services ... the future of the financial services industry through the translation of a customer vision into actions that realize long-term value through innovation? Do you have… more
- American Airlines (New York, NY)
- …on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager ( CSM ) who wants to elevate their experience, ... effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and… more
- Justworks (New York, NY)
- Senior Manager , CSO Strategy & Operations New York, New...Define key Customer Success and Customer Support productivity metrics (accounts per CSM , ... You know how to balance operational efficiency with thoughtful, human-first experiences, helping customer success , customer support, QA and onboarding teams… more
- MongoDB (NY)
- …to optimizing and seamlessly integrating systems that empower Marketing, Sales, and Customer Success teams, enhance operational efficiency, and elevate ... across our entire business. **Responsibilities:** As the Senior Product Manager of CRM TechOps at MongoDB, you will play...To Market + Work with Marketing Ops, Sales Ops, Customer Success Managers to understand their goals… more
- Cengage Group (New York, NY)
- …and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We ... here:** We are seeking an experienced and dynamic **Senior Product Marketing Manager , SaaS Product** who will gather, analyze, and disseminate critical competitive… more
- CaterTrax (Rochester, NY)
- …Services Manager . + Coordinates a seamless transition to the appropriate Client Success Manager ( CSM ) after a successful launch. + Assists with ... want you on the team. Job Summary: Reporting to the Implementation Services Manager , the Manager - Implementation Projects is directly responsible for… more
- Amazon (New York, NY)
- …Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more