- LiveRamp (New York, NY)
- …forefront of rapidly evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role? Do you thrive scaling ... journey + Develop and scale a rapidly growing Customer Success team while delivering stellar outcomes...success and/or account management preferred) + 5+ years SaaS business experience + 3+ years in a leadership… more
- MongoDB (New York, NY)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... with 1-2 years of management experience, preferably in a customer success or account management capacity +...TCV with complex technology landscape, for a fast paced SaaS product / portfolio. Accountable for governance and business… more
- PagerDuty (Albany, NY)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Dodge Construction Network (Albany, NY)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through… more
- Rubrik (Albany, NY)
- …The Customer Experience Manager is a key role within the Customer Success organization, the successful candidate will drive all aspects of the post-sales ... value by ensuring timely activation and adoption of Rubrik's SaaS products and technologies. The member of the Global...'s data security strategy. Their technical prowess, commitment to customer success , and dedication to rapid response… more
- FranklinCovey (Albany, NY)
- …Associate Vice President of Customer Growth, and work closely with the Customer Success Team, their leader, and their Revenue Operations partner. You'll be ... systems and tool optimization** , working cross-functionally with Sales, Finance, and Customer Success to improve process automation and reporting. + **Develop… more
- Intuit (New York, NY)
- …empowering millions of small businesses to grow through smarter marketing and customer engagement. Now, as part of Intuit, we're building the next generation ... through smarter, AI-powered marketing solutions. We're looking for a Principal Product Manager to lead the vision, strategy, and execution for the Professional… more
- ServiceNow, Inc. (New York, NY)
- …+ Deepen strategic customer /partner relationships: work with the Sales and Customer Success organizations to proactively engage top customers and partners, ... and demonstrated success in understanding and fulfilling internal or external customer needs; problem-solver mindset; ability to take big ideas and make them… more
- Finexio (New York, NY)
- …product management experience, including leading small (1-3) product teams for enterprise SaaS platforms. + Proven success defining and launching B2B products ... stakeholders. + Data-driven mindset; comfortable using KPIs to track product health, customer value, and ROI. Critical Success Competencies Accountability &… more
- Amazon (New York, NY)
- … and partner relationship with a strategic Capital Markets financial services enterprise customer . The Global Account Manager is responsible for partnering with ... level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The GAM will work with all appropriate… more
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