- Deloitte (Jericho, NY)
- …to operate with resilience, grow with confidence, and proactively manage to secure success . The Team Enables trust and safety of online communications and digital ... and technologies to help clients automate their privacy capabilities and enhance customer experiences. + Familiar with change management, test plan design and… more
- UKG (Albany, NY)
- …Growth & Leadership + 10+ years of overall customer experience, success , or intelligence leadership within B2B SaaS , demonstrating measurable improvements in ... scalable engagement through the Digital Concierge and enabling cross-functional decision-making across Customer Success , Product, Marketing, and Sales. This is a… more
- UKG (Albany, NY)
- …+ Expert Technical Sales Support + Highly reference-able customer base with 96% customer retention with our hosted SaaS solution + Solid Sales Operations and ... a highly motivated sales professional as a Business Development Manager who will be responsible for net-new logo sales...solution for the growing number of companies relying upon SaaS benefits + Award-winning Implementation and Customer … more
- Wolters Kluwer (New York, NY)
- …the Segment General Manager , this role is accountable for driving commercial success , customer satisfaction, and market expansion across the US market. This ... integration of advanced technologies, such as AI, into the SaaS product suite to enhance customer outcomes...Experience: + 15+ years of product management experience in SaaS , proven success managing go-to-market disciplines (eg… more
- PagerDuty (Albany, NY)
- …customers. This involves collaborating with teams such as Marketing, Solution Consulting, Customer Success , Business Value, BDRs, and Strategic Alliance teams. + ... PagerDuty is seeking a Strategic Account Executive to join our dynamic and customer -focused team! We are looking for a talented sales professional experienced in… more
- PagerDuty (Albany, NY)
- …Officer and serve as a strategic and transformational partner to sales and customer success leadership, finance, and cross-functional teams, leading our Global ... driving strategic planning and operational excellence across our sales, customer success , and partner teams. In this...(3rd line+) in growth companies + Mix of public/private SaaS industry experience with company revenues of $500M+, ideally… more
- FranklinCovey (Albany, NY)
- …two additional teams-Impact Platform and Admin Platform (each led by an Engineering Manager with 5-6 engineers each). You'll partner closely with IT on Dev/SecOps ... applicable + **Cross-functional leadership** + Collaborate with Product, Design, Content, Client Success , and Sales to align roadmaps with business outcomes and … more
- Lumen (Albany, NY)
- …frameworks to the organization to test and learn (for example, piloting a new customer success approach inspired by SaaS industry best practices). Encourage ... that drive growth in sales and revenue. The Senior Manager identifies, scopes, and helps execute high-impact strategic initiatives...initiatives - such as new go-to-market approaches, sales and customer success programs, new product or service… more
- Justworks (New York, NY)
- …that bring our onboarding curriculum to life across our Revenue organization (Sales, Customer Success , and Support). + Manage AI Enablement Platforms: Operate ... right in. Who You Are Reporting to the Sr. Manager of GTM Readiness, the Onboarding & Role-Based Development...a forward-looking leader in innovative, technology-driven enablement strategies. Your Success Profile What You Will Work On + Deliver… more
- Sprinklr (NY)
- …capability. + Very strong drive, dedication, and work ethic with a strong focus on customer success . + Ability to thrive in a fast-paced environment with a ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more