- Amazon (Arlington, VA)
- …to build innovative solutions for their most complex challenges. The Observability Customer Success Specialist role supports our customers' post launch journey ... we continue to provide value while increasing retention and expanding the customer 's observability footprint on AWS. The team guides customers through the technical,… more
- Coinbase (Richmond, VA)
- …and alignment. Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of customer ... that are essential to Coinbase achieving its mission. Using your customer support, operations , and team leadership skills you will play a crucial role… more
- Amazon (Arlington, VA)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
- Amazon (Arlington, VA)
- …rearchitecting critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members leverage their deep knowledge of AWS ... partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an… more
- Coinbase (Richmond, VA)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter ... our most valued customers. You'll join a team of customer focused support professionals who know their performance is...exchanges or in financial services, ideally in payments, trading operations or technical support. * High level of proficiency… more
- Amazon (Arlington, VA)
- …our mission to anticipate and deliver technology solutions that enable customer success through proactive planning, collaborative building, reliable delivery, ... Description The Platform Support & Operations TPM drives operational excellence across enterprise market...better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Kratos Defense & Security Solutions, Inc. (Herndon, VA)
- …the full lifecycle of infrastructure-from provisioning to production operations -while ensuring security, scalability, and performance across mission-critical ... Lifecycle Management: Oversee container builds, Helm chart authoring, Harbor/Registry operations , and in-place Stateful Set upgrades in production. + Automation… more
- Iron Mountain (Richmond, VA)
- …highly cross functional working closely with Product Management, Engineering Marketing, Sales, Customer Success , Legal, Finance, and Operations . This leader ... Product Marketing, Partner Marketing, Solution Architect, and Cloud MarketPlace Sales Operations + Collaborate with Microsoft and Iron Mountain stakeholders to own… more
- Datavant (Richmond, VA)
- …working closely with Client Success Managers. The Director of Client Success will communicate regularly with customer executives to ensure and enhance ... our bold vision for healthcare. The Director of Client Success will report to the VP of Client ... and be responsible for strategically building and managing customer relationships. This leader will have accountability for … more
- Forrester (VA)
- …2) outcome continuity across marketing, revenue development representatives, sales, and customer success ; 3) optimizing the prospecting responsibility of the ... for contributing to core components of our B2B revenue operations practice. Rev ops sits at the heart of...including the integration of sales processes with marketing and customer success ; 2) revenue planning, forecasting and… more