- Amazon (Seattle, WA)
- Description At Amazon, we strive to be Earth's most customer -centric company. The Amazon Customer Service UX Studio is key to that mission, defining UX that ... empowers our customer service teams to deliver world-class support. We are seeking a UX Design Manager to lead our team in reimagining the suite of tools used by… more
- Foundation Partners Group (Kent, WA)
- … Customer Care Manager to lead business development and customer success efforts across the Seattle Metropolitan Area. This field-based role ... at industry events, community functions, and sales meetings + Partner with the Kent, WA Care Center team to...sales, retention strategies, and CRM tools + Familiarity with customer success metrics and pipeline reporting … more
- Amazon (Seattle, WA)
- …latest AWS capabilities for our customers. Key job responsibilities As a Customer Operations Lead, you will lead program management efforts associated with ... installations, break/fix, and retrieval activities, thereby enabling an optimized customer experience, through a focus on the following key activities: * Serve as… more
- Amazon (Seattle, WA)
- Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer Service (CS) team is an essential part of that ... mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of...systems based on realistic time lines and resource constraints. Success in this role requires strategic thinking. This candidate… more
- Amazon (Seattle, WA)
- Description We are seeking an experienced Principal Program Manager to shape the future of the seller experience as a Principal Program Manager leading our ... business impact, and approaches challenges with a proactive problem-solving mindset. Success in this role requires someone who excels at problem… more
- Amazon (Seattle, WA)
- …Collaboration and Team Management: 1. Manage partner relations, performance and customer experience, set objectives and success criteria, and drive towards ... of processes and systems would you build to maximize customer satisfaction? If this sounds interesting, then you may...and Program Management team. We are seeking a Program Manager who is passionate about process and systemic improvement… more
- Amazon (Seattle, WA)
- …Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive data, and machine ... experiences for customers. Our team is seeking a Principal Technical Program Manager (TPM) to manage large, cross-functional programs that support CS Operations… more
- Amazon (Seattle, WA)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced...enhance the system. - Utilize data analytics to define success metrics and drive decisions. - Prioritize and manage… more
- Amazon (Seattle, WA)
- Description We are looking for a dynamic and experienced Technical Program Manager to lead the re-envisioning of our Devices Detail Pages in Seattle. In this key ... solutions in a fast-paced environment. Key Responsibilities: As a Technical Program Manager , you will engage with an experienced cross-disciplinary staff to conceive… more
- Amazon (Bellevue, WA)
- …way to align efforts and share knowledge across an organization? Amazon Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager ... like at scale, transforming how our teams work together to deliver exceptional customer experiences. As you pursue operational excellence in CX, you will also join… more
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