- Datavant (Springfield, IL)
- …build deep, trust-based relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that ... vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a...and products support those goals + Excel in advanced program management and decision-making, balancing thoughtful analysis with speed… more
- Cleo (Rockford, IL)
- ** Customer Success Manager ** Remote...match + FSA and HSA options + Employee Assistance Program + Paid Parental Leave + Representing a company ... **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are accurately recorded and follow-ups are… more
- Cengage Group (Chicago, IL)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... activities and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives… more
- Confluent (Springfield, IL)
- …the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....customer success , retention, and subscription expansion within… more
- MongoDB (Chicago, IL)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... relationship skills internally and externally. This includes ensuring alignment of customer program -based objectives, timely delivery of technological solutions,… more
- WESCO (Carol Stream, IL)
- … Manager who thrives at the intersection of contract negotiation and customer success . In this role, you'll drive strategic partnerships, ensure the ... success and satisfaction of our customers, and act as...connector between clients and our internal teams. As a Manager - Business Development, you will manage research, analyze,… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. **Principal Technical Success Manager - Managed XM** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- ADP (Schaumburg, IL)
- …(SFDC or NXT) + Experience as a Salesforce Administrator + Experience as a Customer Success Manager + Ability to work asynchronously + Exceptionally ... **ADP is hiring a Lead Client Success Operations Manager .** In this role,...leverage your process and data-oriented mindset and passion for customer success to build out new processes… more
- Sharecare (Springfield, IL)
- …skills are essential + Able to set priorities, influence others, and manage customer expectations + Demonstrated success in customer relationship management ... on time, and within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer service problems… more
- Medtronic (Chicago, IL)
- …company, striving "to alleviate pain, restore health, and extend life." Sr. Manager , Customer Training supporting the Surgical Innovations business manages the ... training strategy, execution plans, and performance metrics. The US Customer Training Manager will work closely with...+ Experience applying adult learning principles to drive learner success . + Experience with capital system customer … more
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