- Datavant (Austin, TX)
- …build deep, trust-based relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that ... vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a...and products support those goals + Excel in advanced program management and decision-making, balancing thoughtful analysis with speed… more
- Cleo (Austin, TX)
- ** Customer Success Manager ** Remote...match + FSA and HSA options + Employee Assistance Program + Paid Parental Leave + Representing a company ... **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are accurately recorded and follow-ups are… more
- Cengage Group (Houston, TX)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... activities and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives… more
- Confluent (Austin, TX)
- …the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....customer success , retention, and subscription expansion within… more
- MongoDB (Austin, TX)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... relationship skills internally and externally. This includes ensuring alignment of customer program -based objectives, timely delivery of technological solutions,… more
- Amazon (Austin, TX)
- …SWAT team focused on AWS's most critical customers, reporting directly to the Head of Customer Success for AWS Supply Chain. This is an excellent opportunity to ... their expectations, identify and remove barriers to adoption. Conduct customer briefing and use the customer feedback...from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Pegasystems (Dallas, TX)
- …to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding ... level of **vertical expertise** (FS/Banking) as well as ongoing ** program adoption** management and leadership. **What You'll Do at... customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data… more
- Paycom Online (Grapevine, TX)
- …software company in the $96 billion HR industry. If you're passionate about customer success , enjoy problem-solving, and see yourself as a company ambassador, ... States **When You Win, We Win** As a Client Success Manager (internally known as a Paycom...growth and foster long-term partnerships all while delivering world-class customer service. + Lucrative compensation package that includes a… more
- Amazon (Austin, TX)
- … Experience (ACE) team is seeking a talented, driven, and detail-oriented Startup Program Manager to join an organization that is responsible for driving ... the US, #1 most innovative, and # 1 in customer service. Amazon's technology business (AWS) has a history...for customers building lean, innovative new companies. As a Program Manager on the Startup ACE team,… more
- Sharecare (Austin, TX)
- …skills are essential + Able to set priorities, influence others, and manage customer expectations + Demonstrated success in customer relationship management ... on time, and within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer service problems… more
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