- Amazon (Cupertino, CA)
- …and business goals for respective service domain. - Develop and scale customer success programs through respective service domain teams and partner ... solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Saint-Gobain (CA)
- …in service and works within the company to resolve issues + Works with Customer Success Manager to create process' and plans to promote value, derived ... Service , command center and R&D to ensure customer service needs are met. Identifies bottlenecks...Coordinates initiatives with team members in Client Engagement and Customer Success Manager *Leads the development… more
- PennyMac (Pasadena, CA)
- … Experience / Mortgage Call Center Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective ... and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager ...experience in a Call Center Environment with proven strong customer service skills + Ability to work… more
- Liberty Utilities (Apple Valley, CA)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...with organizational goals. + Brief cross-functional team members on Customer sentiments to improve service reliability, cost… more
- Capital One (San Francisco, CA)
- Strategic Customer Development Manager , Northern CA -...products in the industry. A key part to its success over the course of the next 3-5 years ... Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - Business...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Capital One (Sacramento, CA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- Intuit (San Francisco, CA)
- …Karma! Intuit is seeking an experienced CX leader to lead a Credit Karma Customer Success team within Intuit's Consumer Ecosystem (TurboTax, Credit Karma). We ... needs from a broader perspective + Drives strategic thinking to optimize customer success , product, and marketing efforts (inclusive of experimentation) for… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible...owned by the CSM that are critical to the success of our customer 's cloud journey. You… more
- Intuit (San Diego, CA)
- …end to end approach to customer experience is what will accelerate Customer Success becoming an organizational strategic enabler versus a cost center. ... teams to address localization challenges, supporting initiatives that enhance customer success measures and expand market presence...our short, medium and long term business goals. + Customer Service & Support Expert: Demonstrated strength… more
- The Hertz Corporation (Ontario, CA)
- …**Senior Customer Operations Manager ** focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the ... Customer Operations team. The Senior Customer Operations Manager oversees a brand or...**What We're Looking For:** + 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality… more