- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- Intuit (Mountain View, CA)
- …builder of the QA function, this leader will partner closely with Enablement, Customer Success , Sales, QMS, Analytics, and Continuous Improvement to create ... an individual contributors role that safeguards both sales and service quality, ensuring every interaction strengthens customer ...trust and confidence. + Provide feedback loops to Enablement, Customer Success , and Sales teams to refine… more
- Cornerstone onDemand (San Francisco, CA)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success . **In this role you will ** +… more
- Howmet Aerospace (Torrance, CA)
- …+ Collaboration and Coordination: + Work closely with internal teams, including logistics, customer service , and finance, to ensure smooth order processing and ... The Customer Account Manager (Tooling) is responsible...resolve any issues related to product delivery, quality, or customer service . + Implement corrective actions and… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...sector sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) * Act as a… more
- Amazon (Hawthorne, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... developing new products, from chip design to complete end-user systems. The Customer Support New Product Introduction Program Management Office (CS NPI PMO) bridges… more
- Intuit (San Diego, CA)
- …with 10+ years in a leadership role driving business results through improved customer experiences in Customer Success , Product Management, Product Marketing ... **Overview** As a Group Manager within Intuit's QuickBooks Live Service ...direct management including recruiting and retaining top talent. + Customer service & support expertise - Demonstrated… more
- American Airlines (Los Angeles, CA)
- …is between $95,000 to $130,000. **What you'll do** + Oversees day to day customer service operations including oversight of the ticket counter and gate activity ... and bid schedules for all employees + Communicates procedural changes to Customer Service Managers and frontline employees ensuring compliance + Monitors… more
- SAP (Palo Alto, CA)
- …centric solutions. The mission of the CDE Organization is to maximize the customer success by helping to manage complexity, ensure stable operations, mitigate ... resource capacity for innovation. **THE ROLE** As Technical Service Manager (TSM), we are looking for...this role will perform: . Primary contact for the customer regarding technology and cloud service delivery… more
- Burlington (San Leandro, CA)
- …If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, ... process-driven environment where organization and efficiency are critical to success ? Are you an expert multitasker who would thrive...coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and… more