- Capital One (New York, NY)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- Cathay Bank (New York, NY)
- …appropriate levels of staffing and skill sets in support of customer service requirements. Work with Branch Manager and Regional management on effective ... the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity....goals Collaborate with Branch Manager / Relationship Manager in support of prospect and customer … more
- Topline Pro (New York, NY)
- Role Summary We're looking for a Customer Success Team Lead to join Topline Pro and help shape the future of our customer experience. This is a unique ... journey. ⚡ What you'll do Lead a small customer success team while still contributing as...Hiring Process Recruiter Screen CX Team Lead Screen Hiring Manager Screen Onsite Cofounder Screen What we offer $100K… more
- Capital One (New York, NY)
- Manager , Ontology and Data Modeling The role of the Manager of Ontology and Data Modeling is to develop, implement, and maintain enterprise ontologies in support ... of Capital One's Data Strategy. The Manager of Ontology and Data Modeling, as part of...comprehensive understanding of ontologies and optimized data models Leverage customer insights to influence priorities and roadmap development while… more
- Rent The Runway (New York, NY)
- …one of People magazine's "Women Changing the World." About the Job As the Sr. Manager , Customer Experience, you will oversee a group of Team Leads, managing an ... focus will be to lead, develop and motivate the team to deliver exceptional customer experiences across phone, chat and email. In addition to running the daily… more
- Keurig Dr Pepper (Williamson, NY)
- …to meet production and service goals. Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging ... a raw apple operation that is key for the success of the site. This facility is a Unionized...safely, efficiently, and cost effectively with minimal disruption to customer service . Drives employee engagement using HPT… more
- CAVA - Washington Road (North Evans, NY)
- …to help with boosting customer satisfaction and loyalty. Lead by example in customer service and encourage the team to follow suit. Support with managing ... communication and interpersonal abilities. Proven track record of delivering exceptional customer service . Adapt to changing circumstances and develop solutions… more
- Keurig Dr Pepper (Williamson, NY)
- …to meet production and service goals. Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging ... a raw apple operation that is key for the success of the site. This facility is a Unionized...safely, efficiently, and cost effectively with minimal disruption to customer service . * Drives employee engagement using… more
- Meter (New York, NY)
- …Delight Customers & Partners: Internal teams can rely on clear, repeatable service processes that make collaboration seamless and customer satisfaction scores ... Partners, and Technicians. Managing infrastructure at utility-scale demands consistent, high‑quality service , and that's where you come in. Service Operations… more
- Placemakr, Inc. (New York, NY)
- …role within retail, food & beverage, hospitality, multi‑family or similar environment, where customer service is at the heart of the operation A minimum ... still appreciating a trusted process or two - your success as a General Manager won't be...standards A demonstrated track record of operational and financial success made possible by a true customer ‑focus,… more
