- Amazon (Houston, TX)
- …rearchitecting critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members leverage their deep knowledge of AWS ... architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen...Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support … more
- Amazon (Austin, TX)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed… more
- Coinbase (Austin, TX)
- …and alignment. Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of customer ... relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a… more
- IBM (Austin, TX)
- **Introduction** A Customer Success (CS) Technical Specialist in IBM means a career where you're helping clients fully realize the value of IBM products, whilst ... Z Data Engineering and/or Z IT Operations Management in customer success technical sales. Preferring to 'show'...colleagues to solve technical and business challenges. Excellent onboarding training will set you up for success ,… more
- HCA Healthcare (Frisco, TX)
- …Director leads the Client Success team and formulates and drives the customer success strategy for Valify technology subscribers. The ability to network and ... Valify lifecycle for new and existing clients, including onboarding, training , daily ongoing support and renewals. +...environment with their respective clients. + Supervises the Valify Customer Success team (3 to 5 Client… more
- Norstella (Austin, TX)
- …organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and ... & that Customer Experience remains high. + Contribute your Client Success expertise to cross-functional initiatives and cover other areas within the Global… more
- Palo Alto Networks (Plano, TX)
- …is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our ... delivery manager. You will be responsible for enabling customer success with our award-winning network security...line with the organizational goals and objectives + Provide customer support as a strategic differentiator for… more
- Cardinal Health (Austin, TX)
- **Job Summary** The Manager - Customer Training is responsible for leading a team of customer training consultants and executing strategic, goal-aligned ... success . The manager will oversee and develop strategic training plans, execution of onsite and virtual training...of experience in Learning & Development, Leading teams, or Customer Training , with a focus on instructional… more
- SpaceX (Bastrop, TX)
- …excellence. RESPONSIBILITIES: + Supervise and lead a team of customer support agents, providing excellent coaching, training , and performance evaluations. + ... Supervisor, Starlink Customer Support - Weekend Nights Bastrop,...degree or 4+ years of professional experience in a customer service or customer success … more
- Palo Alto Networks (Plano, TX)
- …is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our ... every member of our team contributes to our collective success . Our values were crowdsourced by employees and are...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
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