- Coinbase (Albany, NY)
- …is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of customer ... that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a crucial role ensuring… more
- JPMorgan Chase (New York, NY)
- …how they shop and get more from the brands they love. As a Vice President, Client Success Team Lead within Chase Media Solutions, you will report to the Head ... of Client Success and lead a team ...of Client Success and lead a team focused on maximizing revenue...a strong understanding of key vertical market trends and customer opportunities + Represent Chase Media Solutions at events… more
- PagerDuty (Albany, NY)
- …of customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our ... customer lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop...+ Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and… more
- Ivalua (New York, NY)
- …at www.ivalua.com. Follow us on LinkedIn (https://www.linkedin.com/company/ivalua) THE OPPORTUNITY CONTEXT: Our Customer Success team is dedicated to our ... over 20 team members globally, the Americas Customer Success team needs to... Lead or contribute to special projects and customer success initiatives that drive operational excellence.… more
- Wolters Kluwer (New York, NY)
- …for a Director of Customer Success to lead a global customer success team supporting our SaaS solutions in the health research and healthcare ... customer success processes for enhanced customer experience that lead to customer...mentor, and grow employee capabilities for a high performing Customer Success team with clear… more
- Cisco (New York, NY)
- …responsibilities include: + Lead , coach, and develop a geographically distributed team of high-performing Customer Success Architects and drive ... for a highly experienced and technically astute Manager of Customer Success to lead our... team of cloud native and Cisco specialists Customer Success Architects (CSA) specializing in Switching… more
- NTT America, Inc. (Albany, NY)
- …high-quality service delivery. The Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead … more
- Justworks (New York, NY)
- Program Manager, Customer Success New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness ... growth. As we scale, we're investing in a dedicated Customer Success & Retention Program Management function...+ Coordinate intake and prioritization of requests for the Success team + Partner with Marketing and… more
- ServiceNow, Inc. (New York, NY)
- …realization. + Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical ... Get to Do in This Role: + Drive Post-Sales Success : Own and lead the customer...a culture of agility and calculated risk-taking within the team . + Set Success Metrics and Milestones:… more
- GE Vernova (NY)
- …environment. **Organizational Evolution:** + Lead the evolution of the Regional Customer Success organization and team capabilities. + Strengthen the ... overseeing the financial metrics and managing both the regional Professional Services team and the Customer Success Management team . *The Americas … more