- Enterprise Mobility (Rochester, NY)
- …be at least 18 years old. + Must have a minimum of 1 year prior customer service retail or administrative support experience + Must have a valid driver's license ... questions and concerns to minimize counter visits + Communicate customer service issues to management + Ensure that hangtag...+ Provide upgraded vehicles on request + Perform other customer service related duties as determined by management to… more
- Coinbase (Albany, NY)
- …Experience (CEE) product team, which is responsible for defining and building the retail customer support experience. In this role, you will drive a product ... strategy to executing. * Define and execute a roadmap for retail customer support experiences, impacting over 100 million customers. * Communicate the vision and… more
- Cayuse Holdings (Albany, NY)
- … Service experience + Two (2) to five (5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project… more
- iPostal1 (Montebello, NY)
- …issues, including processing refunds. + Managing temporary account holds, and providing customer support with task completion before transferring. + Guiding ... needs evolve, additional specialized tasks and operational responsibilities may be assigned. Customer Support & Operational Efficiency: + Efficiently handle … more
- Oracle (Albany, NY)
- …+ Self-driven and result oriented + Strong problem solving/analytical skills + Strong customer support and relation skills + Effective communication (verbal and ... Responsibilities include but are not limited to providing excellence in customer service support , diagnosis, replication, resolving Functional and Technical… more
- Coinbase (Albany, NY)
- …advanced modeling, we produce insights which directly move the company's bottom line. Customer Support /Experience is one of the most critical touchpoints in ... need to exist. Our mission is to deeply understand the end-to-end customer support journey, from prevention through resolution, and use data to eliminate… more
- Oracle (Albany, NY)
- **Job Description** Oracle Health Government Services seeks a skilled Customer Support Lead to join our mission-driven organization. In this role, you will lead ... support activities and deliver exception customer experience across Oracle Health solutions. The ideal candidate will have expertise in managing enterprise … more
- Monroe Tractor (Campbell, NY)
- …be required to establish long-lasting customer relationships, all while offering the customer parts and service support in order to make Monroe Tractor their ... Product Support Representative Campbell, New York, United States Apply...achieve individual as well as branch goals + Excellent customer service skills to develop and maintain good working… more
- PSEG Long Island (Hicksville, NY)
- …eg, renewable, and electric vehicles. + Play support role to the Large Customer Support Manager by interfacing with the Customer , Operations, and Media ... the PSEG Long Island service territory with an emphasis on delivering industry-leading customer experience in support of all LIPA metrics. This position provides… more
- Coinbase (Albany, NY)
- …(CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. We eliminate pain points, empower customers via ... or regulatory environment * Experience implementing or scaling LLM-based tools in customer support (eg, contact attribution, automation, or sentiment analysis) *… more