• Supervisor Account Management

    Cardinal Health (Albany, NY)
    …commits to meet or exceed customer expectations. + Provides appropriate level of customer support on complex customer issues. + Manages more involved ... Account Management. As a member of the Account Management Customer Success Team, the Supervisor is an experienced health...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
    Cardinal Health (08/08/25)
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  • Call Center Representative

    The Fountainhead Group, Inc. (New York Mills, NY)
    …+ You have a high school diploma or equivalent, and some experience working in customer support or a related field. + You are comfortable using computers and ... for a Call Center Representative to join our FGI Family and support as a member of the Customer Service Team. Your role as a Call Center Representative will be… more
    The Fountainhead Group, Inc. (07/29/25)
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  • Channel Account Manager - West

    Trellix (Albany, NY)
    …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... Account Manager is responsible for developing channel partner opportunities, evaluating customer requirements, and creating tailored customer solutions that lead… more
    Trellix (07/29/25)
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  • Global Hyperscale Account Manager

    Iron Mountain (Albany, NY)
    …+ Bachelor's Degree preferred + 5+ years of experience in account management, customer support , project management, or data center / IT service delivery ... hyperscale customer installations and related projects - elicit requirements, support contract approval process, monitor and summarize the process of project… more
    Iron Mountain (07/24/25)
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  • Solutions Consultant 2 - Enterprise - New York…

    Palo Alto Networks (New York, NY)
    …in assigned opportunities + Orchestrating supporting resources (Specialists, Channel Resources, Customer Support ) to ensure a one-team approach that demonstrates ... - Palo Alto Networks product line experience preferred. + Partnering with Customer Support functions to ensure successful implementation and adoption of… more
    Palo Alto Networks (07/01/25)
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  • CSR Call Center - ENT

    US Tech Solutions (East Syracuse, NY)
    …high emphasis on customer satisfaction. **Key Responsibilities:** * Provide exceptional customer support to homeowners. * Handle homeowners to assist with ... We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers...individual in our Customer Care Center to support our customers via telephone and written communications. Our… more
    US Tech Solutions (06/18/25)
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  • Vice President - Service Delivery

    Parity (New York, NY)
    …Parity's current and future services across North America. You will directly manage the (1) customer success, (2) customer support as well as the (3) ... + Manage and continuously improve all aspects of the Customer Experience and service delivery operations including support... Customer Experience and service delivery operations including support tools + Drive customer retention and… more
    Parity (05/29/25)
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  • Production Scheduler

    WestRock Company (North Tonawanda, NY)
    …levels and product available to customers while being the liaison to the Customer Support , Supply & Operations Planning processes.\u202F How you will impact ... of strategic initiatives\u202F * In sold out cycles, work w/ Customer Support and Inventory management to maximize sales order/replenishment and execute … more
    WestRock Company (07/29/25)
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  • Vice President of Operations

    Anoplate Corporation (Syracuse, NY)
    …Focus & Service Excellence: Ensure on-time delivery, high-quality execution, and responsive customer support to exceed expectations. Partner with Sales to ... proactively address customer needs, support new business opportunities, and drive continuous improvement based on customer feedback. + Manufacturing &… more
    Anoplate Corporation (07/12/25)
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  • Engineering Manager, Teammate Experience

    DoorDash (New York, NY)
    …suite of applications and the underlying infrastructure that empowers our dedicated customer support agents (Teammates) to deliver world-class service across our ... We enhance the DoorDash customer experience and boost customer satisfaction by streamlining support processes and minimizing obstacles. Our work has a direct… more
    DoorDash (07/07/25)
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