- Rochester Institute of Technology (Rochester, NY)
- …:** 116H **Required Qualifications:** + 3 years' experience in a direct customer support role in a call center or high volume ... a professional and timely manner. The Service Center Analyst will: + Provide customer support for the RIT community via multiple methods of intake, while being… more
- Oracle (Albany, NY)
- …for EHR integrations and clinical application services to improve operational efficiency. * Customer Support and Implementation Guidance: Respond to customer ... **RESPONSIBILITIES:** **Serve as an expert escalation point by triaging complex customer -reported issues that require in-depth technical analysis beyond Tier 1 and… more
- Palo Alto Networks (New York, NY)
- …Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies + Partnering with Customer Support functions to ensure successful implementation and adoption ... new feature requests and product improvements based on insights gained from your customer interaction. Your team will play a key role in defining technical solutions… more
- MongoDB (New York, NY)
- …developers and tens of thousands of customers globally. **Role Summary** MongoDB is hiring a Customer Advocate, Office of the CEO to support the Chief of Staff ... MongoDB's products and strategy + Travel: Frequent travel required to support CEO and customer meetings **About MongoDB** MongoDB is built for change, empowering… more
- Oracle (Albany, NY)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service ... on the planning, procurement, and implementation of programs and processes that support M&D's global operations. The intern will be responsible for analyzing and… more
- Tompkins Community Bank (Ithaca, NY)
- …various products, processes and systems. Additional responsibilities include performing operational process support and customer support duties relating to ... Revenue Service (IRS) compliance knowledge related to products; provide support to sales and customer service personnel; have and maintain an a dvanced level… more
- Celestica (New York, NY)
- …Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes ... manage a team of multiple global program managers / Customer Focus Team leads large hyperscale customer ...and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and… more
- Confluent (Albany, NY)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- The New York Academy of Sciences (New York, NY)
- …experiences for participants, speakers, and attendees. ESSENTIAL DUTIES: + Provide customer service support before, during, and after events (emails, ... external partners for program participation and promotion. GENERAL RESPONSIBILITIES: Event Support and Customer Service + Respond to customer service emails… more
- Cardinal Health (Albany, NY)
- …+ Possesses understanding of service level goals and objectives when providing customer support . + Demonstrates ability to respond to non-standard requests ... **_What Customer Service Operations contributes to Cardinal Health_** Contracts...scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams. **_Responsibilities_** +… more