- Comcast (New York, NY)
- …the client; including, but not limited to risk management, communication plan, customer support guides, enablement guides, issue management, vendor management ... you will work with internal Engineering, Product, Solutions, Account Management, and Support teams to provide market feedback and customer requirements while… more
- Coinbase (Albany, NY)
- …expectation setting. * You will be responsible for providing best in class customer support , handling customers proactively to mitigate issues, handling contacts ... to our most valued customers. You'll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving its… more
- Trellix (Albany, NY)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... in the cybersecurity space while contributing to a high-impact customer marketing function. You'll support and execute...to a high-impact customer marketing function. You'll support and execute programs that showcase customer … more
- Amphenol Aerospace (Sidney, NY)
- …in Sidney, NY. Support of quality functions including but not limited to customer support , customer quality documentation review, FAI's, RMA's, & CAR's. ... theCustomer Quality Technicianinclude, but are not limited to: + Technical support of customer quality issues/escapes + Regular communication with customer … more
- Insight Global (New York, NY)
- …equipment Must have reliable Wifi Ramp is looking to hire foundational email and phone customer support operators to help support our customers as we scale. ... Need * Minimum 2 years of experience supporting a technical product in customer support * Minimum 1 year of experience handling phone calls * Excellent verbal… more
- Ricoh Americas Corporation (New York, NY)
- …Accounts within an assigned operational area with varying sizes **.** Undertaking all customer support tasks in external customer /client facilities The Area ... satisfaction by engaging end-user feedback. . Responsible for escalating customer issue to ESM/AOM and support the...for escalating customer issue to ESM/AOM and support the resolution to completion. . Communicates effectively and… more
- Cardinal Health (Albany, NY)
- …via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales ... outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances … more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer 's support needs providing timely, reliable, and courteous ... to deliver consistent results and effective resolutions to customers. + Provides support to Customer to research and confirm COD processing status of data such… more
- Amazon (New York, NY)
- …customers through agentic AI experiences that dissolve the rigid boundaries between customer support , websites, mobile apps, and physical experiences into ... use. Amazon Connect in Applied AI Solutions is transforming customer experience through a unified data and knowledge foundation...data to drive better outcomes * Ensure our products support both fully automated and human-assisted AI use cases… more
- Amazon (Greece, NY)
- …this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including ... improving how we fulfill and deliver customer orders. We're making history and the good news...customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on… more